Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Sterling Sam

Sterling Sam

Scottsdale,AZ

Summary

Seasoned professional with a proven track record in small business operations and project management, notably at Handyman Sam. Excelled in customer relations and relationship building, driving revenue growth through strategic business practices. Demonstrated expertise in efficient team leadership and financial oversight, significantly enhancing client satisfaction and team performance.

Overview

2021
2021
years of professional experience
1
1
Certification

Work History

Owner Home Improvement

Handyman Sam
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Cook Operator

Upshif, Az. Temp Service

Framing Carpenter

Carpenters Union
05.1978 - 11.2020
  • Expedited construction process by skillfully utilizing power tools such as pneumatic nail guns, circular saws, and drills.
  • Assured structural integrity of buildings through skilled installation of floor systems, walls, and roof trusses.
  • Delivered high-quality craftsmanship by consistently following architectural blueprints and specifications.
  • Successfully met deadlines through effective time management skills and prioritizing tasks according to project requirements.
  • Strengthened professional relationships by actively communicating with clients, architects, and subcontractors throughout the construction process.
  • Minimized material waste by optimizing usage and properly storing surplus materials for future projects.
  • Increased client satisfaction by maintaining clean and organized job sites, adhering to safety protocols.
  • Advanced knowledge of local building codes enabled timely completion of projects without delays due to code violations or required modifications.
  • Consistently achieved budget goals through careful estimation and tracking of material quantities and labor hours.

Education

High School General Studies. - General Studies

Sherman Indian School
Riverside, CA
04.1978

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Project management

Certification

• OSHA 30 card,

• Cooking & service cards

Timeline

Framing Carpenter

Carpenters Union
05.1978 - 11.2020

Owner Home Improvement

Handyman Sam

Cook Operator

Upshif, Az. Temp Service

High School General Studies. - General Studies

Sherman Indian School

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Sterling Sam