Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sterling Thomas

Decatur,GA

Summary

Dynamic professional with proven expertise in workflow optimization and team leadership at Amazon. Successfully implemented adaptive staffing strategies, enhancing operational efficiency during peak periods. Passionate about delivering exceptional customer service and fostering a positive environment, with strong skills in cash handling and childcare. Committed to continuous improvement and team motivation.

Overview

4
4
years of professional experience

Work History

Associate

Amazon
Stone Mountain, GA
07.2023 - Current
  • I have run high velocity on all three of them, which includes making sure everyone pulls their CPT to get it in the trailer on time, and no blue lights so that it will not affect other areas.
    • Utilized foresight to adapt to allocation changes, preventing workflow interruptions, and ensuring smooth operations across all shifts.
    Hands-on when help is needed or not needed to show leadership and to motivate associates in my area to perform at the standard work level or better.
    • Implemented adaptive staffing strategies, reallocating team members to critical areas during peak times, resulting in improved operational effectiveness.
    • Robot trained for transshipment. • Help new associates in any area I see them struggling in. • Implemented adaptive strategies for staffing, reallocating resources effectively to maintain efficiency during peak demand periods.
    • Demonstrated leadership by actively assisting associates in overcoming challenges, promoting a culture of continuous improvement and learning. * Led by example, actively assisting team members to overcome obstacles, and encouraging a culture of continuous improvement.
    Streamlined workflow processes to ensure timely trailer loading, eliminating delays, and enhancing operational efficiency across all shifts.

Babysitter

Self-employeed
Decatur, GA
02.2021 - 07.2023

Fostered a safe environment through nurturing care that promoted emotional well-being in children from 6 months to 12 years old.
Implemented structured daily routines, resulting in improved behavior and enhanced learning outcomes.
Assisted two-year-old children in learning new words and colors to expand vocabulary.
Supported potty training efforts, aiding children's transition to independence.
Administered temperature checks and prepared formula to ensure infants' health needs were met.
Monitored developmental milestones and adapted activities to support individual growth needs.
Engaged in effective communication with parents to discuss concerns and share child progress.
Maintained comprehensive records of children's activities, facilitating informed parent discussions.

Cashier

Whole Food Market
Atlanta, GA
05.2021 - 04.2022

• Verified customer identification for alcohol, or tobacco purchases.
• Operated cash registers
• Assisted customers as needed
• Greeted every customer and guest
• Resolved customer complaints
• Stocked merchandise
• Handled refunds
Education
High school or equivalent
Georgia Cyber Academy - Atlanta, GA
August 2015 to May 2019
High school or equivalent
Skills
• Fast-paced
• Cashiering
• Cash handling
• Food safety
• Cleaning experience
• Food preparation
• POS
• Babysitting
• Childcare
• Experience with children
• Nannying
• Food handling
• Infant care
• Toddler care
• Caregiving
• Communication skills
• Meal preparation
• English
• Tutoring
• Teaching
• Analysis skills
• PeopleSoft

Education

High School Diploma -

Georgia Cyber Academy
Atlanta, GA
05-2019

Skills

  • Workflow optimization
  • Team leadership
  • Resource allocation
  • Operational efficiency
  • Process improvement
  • Customer service
  • Decision-making
  • Cash handling
  • Child Care

Languages

English
Professional
Spanish
Limited

Timeline

Associate

Amazon
07.2023 - Current

Cashier

Whole Food Market
05.2021 - 04.2022

Babysitter

Self-employeed
02.2021 - 07.2023

High School Diploma -

Georgia Cyber Academy