Summary
Overview
Work History
Education
Skills
Timeline
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Sterling York

Winston Salem,NC

Summary

Skilled in kitchen management and customer service, I enhanced customer satisfaction at Pizza Hut by streamlining operations and maintaining high-quality standards. Demonstrating strong teamwork and precise recipe adherence, I played a key role in a collaborative environment, significantly contributing to the team's success without compromising on service or food safety.

Overview

2021
2021
years of professional experience

Work History

Pizza Maker

Pizza Hut
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
  • Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
  • Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
  • Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.

Sandwich Artist

Jimmy John's Gourmet Sandwiches
03.2019 - 07.2020
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Restocked and rotated stock in display case to mitigate stock loss.

Education

High School Diploma -

Parkland High School
Winston-Salem, NC
06.2013

Skills

  • Teamwork and collaboration
  • Customer service
  • Safe food handling
  • Food safety
  • Flexible schedule
  • Heavy lifting
  • Equipment cleaning
  • Order preparation
  • Ingredient preparation
  • Attention to detail
  • Order taking and processing
  • Customer order management
  • Kitchen management
  • Dependable and responsible
  • Ingredients preparation
  • Food processing
  • Supply restocking
  • Oven operation
  • Quality assurance
  • Phone etiquette
  • Inventory management
  • Recipe adherence
  • Kitchen equipment operation
  • Order accuracy
  • Sauce making
  • Portion control

Timeline

Sandwich Artist

Jimmy John's Gourmet Sandwiches
03.2019 - 07.2020

Pizza Maker

Pizza Hut

High School Diploma -

Parkland High School

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Sterling York