Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Sterrett Daniels

Baton Rouge,LA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

13
years of professional experience

Work History

Nike

Head Coach
08.2017 - Current

Job overview

  • Manage people, store operations and store environment to achieve sales, service, organization, customer satisfaction and profitability goals and maintain operational standards.
  • Manage stores department and assistant managers while also supporting peers with training and development within D30.
  • Collaborate with team on creating development plans, and effectively managing performance by utilizing consistent coaching for excellence processes in order to drive repeatable results.
  • Coached store athletes and leadership team in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Hibbett Sports

Head Coach
11.2013 - 08.2017

Job overview

  • Scheduled and led weekly store meetings for all employees to discuss new market trends and new initiatives while providing platform for all to voice concerns.
  • Successfully managed 2nd highest volume store within Birmingham Area and highest volume location within district 9 which resided near corporate HQ.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback resulting in promotion of four leaders to Head Coach roles.

Gamestop

Store Manager
10.2009 - 07.2013

Job overview

  • Generated loyal customer base as well as expanded store's sales demographic..
  • Constructed better customer experience by establishing midnight releases in the community and growing the Gamestop PowerUp Rewards program.
  • Maximized performance by monitoring daily activities and mentoring team members..

Education

University of Alabama

Bachelors of Science from Human Sports Performance and Business Conditioning
2018

University Overview

Skills

  • Originality and Creativity
  • Problem Anticipation and Resolution
  • Performance Monitoring and Evaluation
  • Recruiting and Hiring
  • Business Leadership
  • Team Development

Timeline

Head Coach
Nike
08.2017 - Current
Head Coach
Hibbett Sports
11.2013 - 08.2017
Store Manager
Gamestop
10.2009 - 07.2013
University of Alabama
Bachelors of Science from Human Sports Performance and Business Conditioning
Sterrett Daniels