Sterrlin Robinson
New York,NY
Summary
- Compassionate and dependable professional with a strong background in customer service at Unity Funeral Chapels. Recognized for enhancing family satisfaction through attentive service and effective communication. Proven ability to manage multiple tasks with attention to detail while maintaining a calm demeanor under pressure. Skilled in problem-solving.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Undertaker
Unity Funeral Chapels
New York, NY
08.2024 - Current
- Delivered eulogies when requested, demonstrating empathy and professionalism while honoring the deceased''s memory.
- Enhanced family satisfaction by providing compassionate and attentive service during funeral arrangements.
- Increased efficiency within the funeral home by maintaining accurate records and documentation for each case.
- Set up flowers, opened and closed caskets and acted as pallbearer.
- Carried flowers to hearses or limousines for transportation to churches and places of interment.
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
Amazon Courier
Gotham Logistics
New York, NY
04.2023 - 11.2024
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Utilized GPS navigation systems to navigate faster routes.
- Drove safely at all times to avoid accidents and harm.
- Addressed customer feedback constructively, resolving issues promptly.
Amazon Warehouse
Amazon Warehouse
Budd Lake, NJ
10.2021 - 11.2021
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Education
East Stroudsburg North
Bushkill, PASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Excellent communication
- Verbal communication
- Attention to detail
- Computer skills
- Active listening
- Decision-making
- Calm under pressure
Languages
English
Full Professional
Timeline
Undertaker
Unity Funeral Chapels
08.2024 - Current
Amazon Courier
Gotham Logistics
04.2023 - 11.2024
Amazon Warehouse
Amazon Warehouse
10.2021 - 11.2021
East Stroudsburg North