Steshawn Kobel
Portsmouth,VA
Summary
Results-driven professional with a proven ability to excel in fast-paced environments. Expertise in customer service and team leadership, consistently exceeding operational goals. Proficient in managing inventory and driving sales while ensuring quality and safety standards are met. Committed to leveraging technology to streamline processes and enhance overall customer experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cook
Peck & Pour
Norfolk, VA
10.2024 - Current
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Requested supplies and equipment orders, explaining needs to managers.
- Adhered to food safety standards when storing and preparing foods.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Distributed food to service staff for prompt delivery to customers.
Construction Worker
Castro Construction
Knightdale, NC
01.2024 - 09.2024
- Maintained baseline safety knowledge to improve deficient areas and meet code.
- Transported materials from one site location to another using trucks or trailers.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Addressed and resolved on-site problems to keep teams on-task and avoid development of larger concerns.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Provided assistance to supervisors when needed completing additional duties as assigned.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed household errands and other essential duties.
Amazon Delivery Driver
Final Mile Delivery
Norfolk, Virginia
10.2023 - 01.2024
- Inspected vehicle and maintained gas, oil and water levels.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Food Service Worker
Calz, Dominos, Starbucks, Sonic
Norfolk, Virginia
06.2016 - 10.2023
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Identified needs of customers promptly and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Ensured proper portioning and serving of meals according to established standards.
- Oversaw daily operations of restaurant, ensuring efficient service and customer satisfaction.
- Managed inventory levels, ordering supplies as needed to maintain stock.
- Maintained compliance with health and safety regulations, ensuring a clean and safe dining environment. I have grouped all of my food service experience under one category on my resume to provide a comprehensive overview of my skills and contributions across various roles within the industry.
- I have grouped all of my food service experience under one category on my resume to provide a comprehensive overview of my skills and contributions across various roles within the industry.
Delivery Driver
Atlantic Dominion Distributors
Virginia Beach, Virginia
04.2021 - 07.2021
- Ensured accurate completion of all paperwork associated with deliveries.
- Utilized street maps to plan and determine most efficient routes.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Handled merchandise in accordance with product handling standards.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Education
Certificate of Achievement - ONLINE TEXAS ALL-LINES ADJUSTER PRE-LICENSING COURSE
Eric Thomas, Inc. dba The Adjuster School
Katy, Texas03.2023
Skills
- Commercial driving
- Database management
- DOT compliance
- Marketing
- Data analysis
- Strategic planning
- Project management
- Business planning
- Complex problem-solving
- Advanced customer service
- Multitasking and efficiency
- Inventory management and waste reduction
- Problem-solving in high-pressure situations
Certification
Certificate of Achievement, This is to certify that Steshawn Kobel has satisfactorily completed forty (40) credit hours in ONLINE TEXAS ALL-LINES ADJUSTER PRE-LICENSING COURSE #90535, 03/26/23, Eric Thomas, Inc. dba The Adjuster School, #33399, Texas Department of Insurance
Accomplishments
- Increased customer satisfaction ratings by 15% through consistent delivery of high-quality service.
- Developed and maintained inventory reports that provided actionable insights, improving decision-making for future stock orders.
- Delivered goods on time 90% of the time, consistently meeting customer expectations for timely service.
- Increased average sales per transaction by 15% through personalized product recommendations and upselling techniques
Affiliations
Intro to Entrepreneurship.
Freelance work in remodeling.
Creative Pursuits.
Languages
English
Professional
References
References available upon request.
Timeline
Cook
Peck & Pour
10.2024 - Current
Construction Worker
Castro Construction
01.2024 - 09.2024
Amazon Delivery Driver
Final Mile Delivery
10.2023 - 01.2024
Delivery Driver
Atlantic Dominion Distributors
04.2021 - 07.2021
Food Service Worker
Calz, Dominos, Starbucks, Sonic
06.2016 - 10.2023
Certificate of Achievement - ONLINE TEXAS ALL-LINES ADJUSTER PRE-LICENSING COURSE
Eric Thomas, Inc. dba The Adjuster School
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