Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stessie Camant

Abington,MA

Summary

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Overview

4
4
years of professional experience

Work History

Virtual Administrative Assistant

Dominium Institute
04.2022 - 09.2022
  • Enhanced team collaboration through proficient coordination of virtual meetings and conference calls across various time zones.
  • Ensured accuracy in data entry tasks while upholding strict attention to detail for consistent quality control measures within company databases.
  • Enhanced customer relations through prompt resolution of inquiries via phone or email communication channels.
  • Improved client satisfaction by managing calendars, scheduling meetings, and organizing travel arrangements for executives.
  • Optimized time management for executives with diligent appointment scheduling to ensure punctuality to important commitments.
  • Boosted overall efficiency by creating and maintaining organized digital filing systems for easy document retrieval.
  • Handled confidential information discreetly, ensuring the privacy of clients and executives.
  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Completed business correspondence, transcription, and data entry.
  • Set up virtual Zoom meetings, invited guests and disseminated agendas.
  • Answered and screened calls to provide information, schedule appointments and take detailed messages.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Elevated executive support services with timely preparation of presentation materials utilizing PowerPoint slideshows and informational handouts.
  • Facilitated smooth operations by managing office supply inventory, ordering supplies as needed to avoid any shortages or delays in daily tasks.

Front Desk Receptionist

Chinel Home Care LLC
04.2024 - 10.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Spearheaded office supply inventory management, reducing costs by identifying necessary items before depletion occurred.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Organized, maintained and updated information in computer databases.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Tracked important information in Microsoft office/Word spreadsheets and ran reports or generated graphs using data.

Project Manager and Coordinatora

The Empowerment Network
02.2021 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Prepared and submitted project invoices for review and approval.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of projects.

Education

Associate of Science - Health Science

Massasoit Community College
Brockton, MA
05.2026

Certificate - Emergency Medical Technician

Massasoit Community College
Brockton, MA
08.2023

High School Diploma -

Institut La Seve
Croix-des-Bouquets, Haiti
07.2019

Skills

  • Computer literacy
  • Microsoft Office
  • Project Management
  • Project planning and development
  • Project Scheduling
  • Customer Relations
  • Schedule Management
  • Work flow planning
  • Data entry
  • Customer service
  • Budget Administration
  • Work Planning and Prioritization
  • Creative Thinking
  • Meeting Scheduling
  • Verbal and written communication
  • Sched
  • Scheduling
  • Administrative Skills
  • Office Organization
  • Confidentiality handling

Languages

English
Native or Bilingual
French
Native or Bilingual
Haitian Creole
Native or Bilingual

Timeline

Front Desk Receptionist

Chinel Home Care LLC
04.2024 - 10.2024

Virtual Administrative Assistant

Dominium Institute
04.2022 - 09.2022

Project Manager and Coordinatora

The Empowerment Network
02.2021 - Current

Associate of Science - Health Science

Massasoit Community College

Certificate - Emergency Medical Technician

Massasoit Community College

High School Diploma -

Institut La Seve
Stessie Camant