Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Stethen Beach Jr

Lenoir,NC

Summary

Ambitious, career-focused job seeker, anxious to obtain an entry level position to help launch career while achieving company goals. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Overview

4
4
years of professional experience

Work History

General Facilities Maintenance Technician

Walmart
04.2023 - Current
  • Maintained accurate records of all maintenance activities, ensuring proper documentation for facility management review.
  • Conducted routine assessments of plumbing systems to identify leaks or potential issues before they escalate into costly damages.
  • Responsible for taking care of a take home work vehicle
  • Responsible for using a walmart company credit card responsibly.
  • Keeping in contact with other technicians if they need help with work orders
  • Keeping good relationships with store associates to keep updated on existing work orders and other problems within the store.
  • Maintaining two Walmart stores making sure problems are taken care of and fully safe and operational.
  • Executed tasks within time and budget constraints.
  • Collaborated with other technicians to complete complex repairs, improving overall team productivity.
  • Streamlined inventory management by organizing tools, parts, and supplies for easy access during maintenance tasks.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
  • understanding how machines work that use belt operation to move product throughout the back room
  • Assisted in the development of standard operating procedures for maintenance tasks to improve consistency across teams.
  • Worked quickly on emergency requests in order to minimize disruptions to operations.
  • Completed troubleshooting and diagnostic procedures to diagnose problems with equipment and systems.
  • Provided exceptional customer service while responding to work orders, resolving issues in a timely manner.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
  • Ensured smooth operation of security systems including cameras, alarms, and access controls to maintain a secure environment within facilities.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Adapted quickly to changing priorities and workloads, effectively managing time and resources to complete tasks on schedule.
  • Assisted in training new employees on proper techniques for completing facility maintenance tasks safely and effectively.
  • Organized and maintained inventory of spare parts and equipment consumables.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
  • Diagnosed and repaired complex mechanical and electrical systems.
  • Rewired and replaced faulty electrical components in equipment.
  • Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
  • Contributed to cost savings initiatives through efficient use of materials and resources during repairs or installations.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Increased workplace safety by repairing or replacing faulty electrical components such as lighting fixtures or outlets.
  • Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.
  • Enhanced communication between departments by serving as a liaison for facility-related concerns or requests.
  • Repaired and replaced pumps, valves and motors.
  • Drove compliance with regulations, building codes, and health and safety standards.
  • Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
  • Improved facility efficiency by implementing preventive maintenance programs for equipment and systems.
  • Enhanced facility appearance with thorough cleaning and maintenance of both interior and exterior spaces.
  • Wrote and revised maintenance procedures.
  • Reported issues to property manager so effective resolutions could be put into place.

Brickmason

Jason Hamby Masonry
01.2022 - 01.2023
  • Guided large stones onto foundation locations using truck cranes, hoists and skids.
  • Calculated angles and courses and determined vertical and horizontal alignment of courses.
  • Calculated mortar and brick quantity needed for job.
  • Adhered to operation and safety instructions when using equipment and tools including lock-out tag-out and confined spaces safety procedures.
  • Broke or cut bricks, tiles and blocks to size, using trowel edge, hammer or power saw.
  • Removed broken masonry and constructed replacement sections for walls and floors.
  • Molded expansion joints and edges using edging tools, jointers and straightedge.
  • Examined brickwork or structures to determine need for repair.
  • Mixed mortar and grout and used to adhere building materials and create structures.
  • Used trowel edges and hammers to break or cut brick and tiles to size.
  • Communicated with clients to provide project estimates regarding materials and labor.
  • Determined required materials, job requirements and task priorities according to work orders.
  • Prepared for each job by accurately laying out wall patterns and foundation plans.
  • Acquired and maintained high skill level in construction, alteration, repair and maintenance of masonry structures and surfaces.

Service Advisor

Everett Chevrolet
10.2020 - 11.2022
  • Calculated materials, supplies and labor costs to develop estimates and prepare work orders.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Welcomed incoming individuals and ascertained needs by asking open-ended questions.
  • Handled telephone inquiries regarding appointments and work in process.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Collected deposits or payments and arranged for billing.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Prevented key account losses by researching discrepancies and correcting problems.
  • Researched coverages under warranties and determined requirements for coverage.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Updated system with order specifics and customer details, preferences and billing information.

  • Used knowledge of services to recommend additional products and offerings to customers.
  • Strengthened customer retention by offering discount options.
  • Supported sales team members to drive growth and development.
  • Promoted available products and services to customers during service, account management and order calls.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Reached out to customers after completed sales to suggest additional service or product purchases.
  • Led on- and off-site customer support teams across multiple time zones.
  • Recommended additional, useful services to customers to increase overall sales.

Construction Laborer

Heath Swanson construction
06.2020 - 01.2022
  • wiring residential houses
  • plumbing residential houses
  • framing up residential houses
  • helping everyone else if i had finished my task.
  • Operated equipment with strong focus on safety and ground communication.
  • Assisted with diverse construction challenges to help team and customer.
  • Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
  • Demonstrated best safety practices working at heights and lifting various objects.
  • Measured, marked or recorded openings or distances to construction layout areas.
  • Signaled operators of construction equipment to facilitate alignment, movement and adjustment of machinery.
  • Installed sewer, water or storm drain pipes using pipe-laying machinery or laser guidance equipment.
  • Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
  • Learned and mastered skilled trade specialties under guidance of expert mentors.
  • Installed structures or fixtures using hand or power tools per plan drawings.
  • Operated overhead lifts to move heavy and bulky work materials.
  • Used wheelbarrow to move debris and material to designated areas on jobsite.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Gained independent working skills and guided and mentored less experienced team members.
  • Displayed high standards for quality workmanship and routinely double-checked work.
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Used laser measuring tools to calculate lengths, widths and heights.
  • Performed lock-out-tag-out procedures on equipment prior to service work to promote workplace safety.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.
  • Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities.
  • Inspected sites before and after construction projects.
  • Read plans, instructions or specifications to determine work activities.
  • Used picks and shovels to dig, spread and level dirt and gravel.

Education

High School Diploma -

South Caldwell High School
Hudson, NC
06.2020

Skills

  • Plumb Levels
  • Steel Reinforcement Installation
  • Angle Calculation
  • Bond Patterns
  • Stone Cutting
  • Grout Mixing
  • OSHA Safety Standards
  • Laser Levels
  • Pressure Washing
  • Residential and Commercial Applications
  • Reliable and Consistent
  • Diverse Masonry Techniques
  • Industry Product Knowledge
  • Attentive to Detail
  • Safety Protocol Knowledge
  • Plan and Blueprint Proficiency
  • Flexible Schedule
  • People Skills
  • Problem Resolution
  • PPE Use
  • Conflict Resolution
  • Active Listening
  • Data Management
  • Good Work Ethic
  • Reliable & Trustworthy
  • Computer Skills
  • Critical Thinking
  • Friendly, Positive Attitude
  • Training & Development
  • Relationship Building
  • Planning & Organizing
  • Team Management
  • Team Building
  • Maintenance & Repair
  • Organizational Skills
  • Supervision & Leadership
  • Team Collaboration
  • Estimating Accuracy
  • Documentation and Reporting
  • Excellent Communication
  • Handling Customer Complaints
  • Listening Skills
  • Clerical Support
  • Progress Reporting
  • Customer Service
  • Service Recommendations
  • Data Processing
  • Product Training
  • Performance Goals
  • Service Order Flow
  • Multitasking and Organization
  • Issue and Complaint Resolution
  • Upselling Products and Services
  • Customer Account Management
  • Multitasking and Prioritization
  • Needs Assessment
  • Upbeat and Positive Personality
  • Customer Data Confidentiality
  • Creative Problem Solving
  • Courteous with Strong Service Mindset
  • Data Entry and Maintenance
  • Building Customer Trust and Loyalty
  • Verbal and Written Communication

Accomplishments

Certified in operation of forklift,walki stacker and electric pallet jack.

Timeline

General Facilities Maintenance Technician

Walmart
04.2023 - Current

Brickmason

Jason Hamby Masonry
01.2022 - 01.2023

Service Advisor

Everett Chevrolet
10.2020 - 11.2022

Construction Laborer

Heath Swanson construction
06.2020 - 01.2022

High School Diploma -

South Caldwell High School

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Stethen Beach Jr