Offers strong background in customer relations and communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Intern Trainee
Mayor's Office Of San Francisco
06.2015 - 08.2017
Supported project management efforts by maintaining clear communication channels, coordinating tasks, and ensuring timely completion of deliverables.
Proactively identified and resolved issues in daily operations, ensuring smooth workflow and overall efficiency.
Completed a community relations project on the relationship between the SFPD and the residents of the low-income communities.
Presented my teams short documentary film to the police commission.
Photo Assistant/ Cashier
Alcatraz Cruises
06.2018 - 01.2019
Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
Displayed portfolio to show off best work to potential clients and promote skills and value and selling photos from the box office as a designated Cashier.
Assisting guests and answering questions regarding Alcatraz Island and other local attractions.
Driver Specialist
Waymo/ Transdev
08.2021 - 05.2022
Performed thorough pre-trip inspections of the vehicle before every shift, as well as implementing the software data prior to engaging the vehicle into autonomous mode.
Coordinated responses to the autonomous vehicle when an error occurred.
Followed proper safety procedures and protocols while operating numerous autonomous vehicles.
Communicated with dispatchers and other personnel to coordinate mapping schedules.
Navigated through the streets of San Francisco on a daily basis, tracking the autonomous vehicles behavior in different scenarios.
Front Desk
Kilroy
05.2022 - Current
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Answered customer telephone calls promptly and appropriately handled needs.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Director of Operational Development at San Francisco Office of the Assessor-RecorderDirector of Operational Development at San Francisco Office of the Assessor-Recorder