Dynamic professional with a proven track record at A Ma Maniere, excelling in enhancing customer engagement and driving team performance. Expert in merchandising trends and exceptional in fostering supplier relationships. Achieved significant improvements in program participation and store profits through strategic promotional planning and effective staff training.
Overview
6
6
years of professional experience
Work History
Key Holder
A Ma Maniere
Washington , DC
07.2021 - Current
Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
Identified appropriate solutions to minimize issues and quickly solve problems.
Evaluated store performance and incorporated feedback to implement improvement plans.
Handled customer inquiries and complaints with professionalism and patience.
Partnered with store leadership team to learn and understand management processes and reports.
Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
Physical Educator
Prince George's Public Schools
Capitol Heights, MD
07.2019 - Current
Taught students about concepts regarding fitness, health and well-being.
Coordinated field trips related to physical education objectives.
Assessed student progress in physical activities and provided feedback to parents.
Incorporated appropriate music into lessons for an engaging learning experience.
Facilitated student success and academic growth new curriculum implementation.
Implemented strategies for increasing motivation among students during physical activity periods.
Organized and supervised after school sports teams, including practices and games.
Encouraged team spirit through group activities during physical education class time.
After School Basketball Coordinator
Prince George's County Public Schools
Capitol Heights , Maryland
08.2022 - 06.2023
Promoted positive sportsmanship among players by emphasizing respect for opponents and officials.
Provided guidance and support to coaches on a variety of topics such as training techniques, motivation tactics, discipline strategies.
Planned programs of events or schedules of activities.
Resolved any issues or disputes that arose between coaches or players during practices or games.
Developed and implemented strategies to increase participation in the basketball program.
Inventoried equipment and supplies to support team needs and keep program operating smoothly.
Verified team and player information before matches to maintain recordkeeping accuracy.
Asst. Coach
Gwynn Park High School
Brandywine, MD
07.2019 - 02.2020
Maximized physical talent of team through quality teaching and coaching.
Implemented strategies designed to maximize player development opportunities within the program.
Analyzed player performance and game footage to identify areas for improvement and strategic adjustments.
Ran drills and fitness circuits to improve athletes' coordination and skills.
Established clear benchmarks for performance and monitored individual and team progress.
Education
Bachelor of Science - Liberal Studies/Education
Morgan State University
Baltimore, MD
06-2018
Skills
Visual display installations
Merchandising trends
Visual merchandising
Merchandise planning
Product inventory counts
Promotional planning
Trend identification
Procurement planning
Purchasing expertise
Purchasing strategies
Supplier relationship management
Strategizing
Multi-tasking strength
Product awareness
Marketing
Mind for marketing
Data-driven decision making
Product demonstration
Social media management
Store promotions
Exceptional communication
Performance improvement
Staff training
Customer engagement
Engaging storytelling
Effective networking
Timeline
After School Basketball Coordinator
Prince George's County Public Schools
08.2022 - 06.2023
Key Holder
A Ma Maniere
07.2021 - Current
Physical Educator
Prince George's Public Schools
07.2019 - Current
Asst. Coach
Gwynn Park High School
07.2019 - 02.2020
Bachelor of Science - Liberal Studies/Education
Morgan State University
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