Steve Fauci
Dunnellon
Summary
Dedicated professional with 12 years of experience in logistics, inventory management, and team leadership seeking a Remote Customer Service Representative role. Skilled in order processing, interdepartmental coordination, and problem-solving. Proven track record in maintaining high inventory accuracy and managing staff effectively.
Overview
19
19
years of professional experience
Work History
Warehouse Material Handler
Mueller/Krausz
01.2019 - Current
- Ensures adherence to strict quality control protocols during order processing.
- Carries out detailed assessments of returned items to evaluate eligibility for restocking in multiple warehouse contexts.
- Optimizes issue resolution by improving communication between departments and international teams.
Warehouse Helper Class D
Fluor
01.2017 - 01.2019
- Directed streamlined intake and orderly organization of materials to improve warehouse configuration.
- Achieved 99% accuracy in inventory through meticulous record-keeping.
- Completed advanced forklift training to guarantee safe handling of heavy loads up to 10,000 lbs.
Store Manager
DG Retail
01.2012 - 01.2017
- Directed Employee Life Cycle, refining strategies for staff recruitment, onboarding, development, and retention.
- Increased recruitment efficiency through effective management of Applicant Tracking System.
- Managed Loss Prevention initiatives, developing strategies to protect company assets.
Nite Auditor/ Front Desk
Mount Washington Hotel and Resort
09.2006 - 10.2011
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Planned and executed follow-up audits at appropriate intervals.
- Followed established auditing processes to meet internal and regulatory requirements.
- Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Conducted risk assessments to determine areas requiring increased focus during subsequent audits.
- Communicated with auditee staff to obtain necessary information for audits.
Education
High School Diploma - General studies
Penn Foster
Dunnellon, FL03.2022
undefined
Penn Foster
Florida01.2022
Skills
- Microsoft Office
- Recruiting Coordination
- Detail-Oriented
- Social Media
- Effective Communication
- Active Listening
- Problem-Solving
- Time Management
- Empathy
- Adaptability
- Technical Proficiency with Customer Service Software
- Data Entry
- Multitasking
- Conflict Resolution
Timeline
Warehouse Material Handler
Mueller/Krausz
01.2019 - Current
Warehouse Helper Class D
Fluor
01.2017 - 01.2019
Store Manager
DG Retail
01.2012 - 01.2017
Nite Auditor/ Front Desk
Mount Washington Hotel and Resort
09.2006 - 10.2011
High School Diploma - General studies
Penn Foster
undefined
Penn Foster
Similar Profiles
Christian AdamsChristian Adams
Field Representative at Mueller ReportsField Representative at Mueller Reports
Lindsay RuelasLindsay Ruelas
Volunteer at Mueller Charter SchoolVolunteer at Mueller Charter School
Rosemary CortezRosemary Cortez
Payroll/Benefits Administrator at Mueller & Wilson, Inc.Payroll/Benefits Administrator at Mueller & Wilson, Inc.
Tawni RodriguezTawni Rodriguez
Travel Registered Nurse, ER at Lifeline Medical StaffingTravel Registered Nurse, ER at Lifeline Medical Staffing
Cherish BielenbergCherish Bielenberg
Inventory Specialist at CHENEY BROTHERS INCInventory Specialist at CHENEY BROTHERS INC