STEVE ALBAUGH
Lawton,OK
Summary
Driven professional with a strong background in maintaining high standards of cleanliness and customer service, demonstrated during tenures at Fort Lewis College and Brown Bear Cafe. Expert in custodial machine operation and fostering customer relationships, ensuring a 20% increase in guest satisfaction. Skilled in emergency response and efficient transaction processing, showcasing dependability and a customer-focused approach.
Overview
29
29
years of professional experience
Work History
Custodian
Fort Lewis College
01.2017 - 06.2024
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Moved furniture for cleaning and set up for special events.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Restaurant Waiter
Brown Bear Cafe
05.1995 - 11.2016
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Education
High School Diploma -
Macarthur High School
Lawton, OK05.1992
Skills
- Cleaning Expertise
- Custodial machine operation
- Timely Paperwork Completion
- Event Support
- Responsible and Dependable
- Customer service-focused
Timeline
Custodian
Fort Lewis College
01.2017 - 06.2024
Restaurant Waiter
Brown Bear Cafe
05.1995 - 11.2016
High School Diploma -
Macarthur High School