Dynamic Operations Manager with a proven track record in streamlining production and enhancing operational efficiency. Expertise in decision-making, inventory management, and project leadership drives significant cost reductions and productivity improvements.
Overview
36
36
years of professional experience
Work History
Manufacturing Manager/Warehouse Manager
Quality CDMO
Fort Worth, TX
01.2024 - Current
Streamlined production processes to enhance operational efficiency and reduce downtime.
Implemented quality control measures, ensuring compliance with industry standards and regulations.
Trained and mentored team members on equipment operation and safety protocols.
Analyzed production data to identify areas for process improvement and cost reduction.
Supervised production team, keeping production schedules on track to meet tight deadlines.
Conducted root cause analysis investigations to identify areas for improvement in manufacturing processes, leading to increased efficiency and fewer defects.
Implemented cost-saving measures by identifying areas of waste reduction and negotiating favorable contracts with suppliers.
Performed detailed material inventories and ordered more supplies.
Fostered strong relationships with external vendors and suppliers, ensuring timely deliveries of raw materials needed for seamless production operations.
Trained and mentored warehouse staff, enhancing team performance and operational effectiveness.
Operations Manager
Bonafide Innovations, LLC
Irving, TX
05.2018 - 01.2024
Streamlined operational workflows, enhancing efficiency and reducing process delays.
Led cross-functional teams to implement process improvements and achieve strategic objectives.
Developed and monitored key performance indicators, ensuring alignment with organizational goals.
Facilitated training sessions for staff, promoting skill development and knowledge retention.
Coordinated resource allocation across departments, balancing workload and maximizing productivity.
Supervised operations staff and kept employees compliant with company policies and procedures.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Regional Account Manager
Charlie's Oilfield Services
Bossier City, LA
05.2015 - 05.2018
Developed strategic account plans to enhance client relationships and drive revenue growth.
Conducted regular market analysis to identify trends and opportunities for business expansion.
Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
Achieved regional sales targets by developing strategic plans and executing effective account management practices.
Regional Account Manager
Lifeshare Blood Centers
Shreveport, LA
03.2012 - 05.2015
Directed sales initiatives for biological and biotech pharmaceutical products to pharmacy buyers directors and purchasing department.
Collaborated with cross-functional teams to deliver customized solutions for clients' needs.
Led negotiations with key accounts, securing favorable terms that improved profitability.
Collaborated with technical and project management teams to ensure timely delivery of products and services, resulting in higher client satisfaction rates.
Negotiated favorable contract terms for both the company and clients while maintaining a focus on mutual benefits.
Regional Account Manager
Quantum Energy Chemicals
Longview, TX
03.2010 - 03.2012
Facilitated direct sales of chemical products to enhance operational efficiency for customers using industrial heavy equipment throughout the Ark-La-Tex.
Increased revenue by identifying growth opportunities within existing accounts and cross-selling additional products or services.
Provided exceptional customer service, leading to increased client retention rates and long-term partnerships.
Enhanced client satisfaction by proactively addressing concerns and implementing customized solutions.
Regional Sales Representative
Novis Pharmaceuticals
Miami, FL
11.2008 - 03.2010
Developed and maintained strong sales channels for biological and biotech pharmaceutical products targeting pharmacy buyers, directors and physicians.
Managed and directed contract negotiations to establish partnerships with hospital administration, purchasing managers, physicians, pharmacy directors, long-term medical facilities, and medical clinic owners.
Developed and maintained relationships with healthcare professionals to drive product adoption.
Conducted in-depth product presentations to educate clients on pharmaceutical benefits and usage.
Sr. Account Manager
BioCARE Inc.
Phoenix, AZ
06.2003 - 10.2008
Responsible of direct sales biological and biotech pharmaceutical products to purchasing, pharmacy buyers/directors and physicians.
Mentored junior account management professionals to develop skills and increase company revenue.
Sold new products and services and developed new accounts to maximize revenue potential.
Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
Assistant Coordinator
Lifeshare Blood Centers
Shreveport, LA
10.1999 - 06.2003
Facilitated comprehensive training for incoming employees on company-wide orientation and departmental processes.
Managed daily operations within production and delivery department, ensuring efficiency and productivity.
Directed scheduling and leadership of a team comprising 75-100 employees while co-leading operations at 5 satellite centers across the Ark-La-Tex region.
Oversaw the systematic removal of hazardous waste products from circulation to maintain environmental standards.
Cultivated and sustained strong relationships with diverse customer base.
Addressed and resolved departmental complaints to uphold workplace standards and maintain team morale.
Formulation and Development Manager
Fuisz Technologies
Chantilly, VA
01.1997 - 10.1999
Engineered and optimized aqueous and solvent coating solutions for diverse API particles, enhancing controlled release and taste masking properties.
Managed the transition of both conventional and non-conventional drug products from initial formulation to large-scale production.
Developed and optimized liquid and suspension elixirs and syrups to meet external client specifications.
Spearheaded development of innovative drug delivery technologies and processes.
Maintained up-to-date understanding of industry regulations and technical advancements to ensure compliance.
Facilitated comprehensive scientific formulation support for all assigned projects.
Manufacturing Supervisor
LuChem Pharmaceuticals
Shreveport, LA
02.1990 - 01.1997
Supervise daily manufacturing operations to ensure adherence to production schedules and quality standards.
Implement process improvements, enhancing operational efficiency and reducing waste throughout the production line.
Train and mentor team members on best practices in safety, equipment operation, and quality control protocols.
Develop and maintain standard operating procedures (SOPs) ensuring consistency in manufacturing practices across shifts.
Manufacturing Operations Manager (Contract/Consultant for CSL Behring) at Black Diamond NetworkManufacturing Operations Manager (Contract/Consultant for CSL Behring) at Black Diamond Network