STEPHEN MICHAEL ANDERSON
Fairborn,OH
Summary
U.S. Navy Personnel Administration. Managed Personnel, Educational Programs, Disbursing and Legal Departments.
U.S.P.S. - Responsible for station management. Operations Support Specialist. Analyzed data to determine best method of failure elimination. Made recommendations to upper level management. Vetted potential employees. Organized Operations Support Staff verifies orders and coordinates fulfillment services to support operational efficiency. Fosters collaborative team environment to drive positive customer experiences. Proficient with office machinery and leverages strong multi-tasking skills to meet deadlines by prioritizing assignments.
Overview
3
3
years of post-secondary education
41
41
years of professional experience
Work History
Operations Support
Station Management, USPS
Dayton, OH
01.2000 - Current
- Supervisor level access to USPS Badge/Security System.
- Monitored access requirements.
- Took pictures, assigned access levels to personnel.
- Ensured terminated employees had access removed immediately.
- Responsible for maintenance and security of system.
- Managed station personnel in sortation and delivery of mail.
- Investigated accidents/incidents to determine root cause.
- Took appropriate action to remove root cause to provide safe working environment.
- Assists customers and other USPS facilities in location of parcels and letters.
- Develops programs and analysis for statistical tracking.
- Analyze failure patterns and makes recommendations to Plant Manager.
- Produces Standard Operating Procedures to enhance quality, safety, and cost-effective operations.
- Organizes and conducts GEMBA walks and designs appropriate checklists.
- Implemented 5S in Operations to streamline and improve functional success of department.
- Uses Word, Excel, PowerPoint, and other programs to make presentations.
- Tracks budget to ensure compliance with current regulations.
- Analysis budget YTD compared to SPLY to make recommendations.
- Currently overseeing job assignments for 250 Mail Handlers and Clerks at Dayton Processing and Distribution Facility.
- Monitors, tracks, and evaluates employee absenteeism, ensuring all FMLA documentation is correct and filed.
- Screens and interviews all new hires.
- Create job postings, vetting successful applicants, modifying position attributes to fit current work environment.
Personnelman, USN
Norfolk, VA
10.1979 - 10.1998
- Managed 25 administrative personnel.
- Prepared reports, trains, counsels, evaluates and supervised military personnel with high degree of confidentiality.
- Performs routine office and customer service functions; data management of files, manuals and documents; prepares and maintains personnel records, using MS Excel, Word, and PowerPoint; operated office equipment; prepares reports and correspondence, travel, and other personnel documents; processed vouchers for receipt and expenditure of public monies; applies Navy regulations in computation of pay, deductions, and reimbursements, verifies and processes dependency applications and leave documents.
- Maintained educational manuals and materials; supervised numerous subordinates; provided input for personnel evaluations; audits discharge and separation documents and dependency documents; trained subordinates; and monitored leave, entitlements, and family separation allowances.
- Used interpersonal communication skills effectively; signed off on appropriate personnel issues; supervised and mentored subordinate personnel, prepared statistical summaries and reports; applied methods of work simplification; scheduled work assignments; planed training; organized flow of work in office; prepared correspondence and messages; Interviewed enlisted applicants to obtain information for classification purposes.
- Determined educational and occupational background, hobbies, abilities, and interests of personnel.
- Administered and scored basic battery and other classification tests.
- Screened personnel for special billets or training assignments.
- Trained subordinate classification interview specialists.
- Reviewed enlistment packages and interviewed select enlistees to ensure all regulations and controls were being followed.
- Prepared variety of different written communications, reports and documents to ensure smooth operations
- Maintained energy and enthusiasm in fast-paced environment
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Prepared a variety of different written communications, reports and documents to ensure smooth operations
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Education
Associate degree - Criminal Justice
West Virginia University
Parkersburg, WV 01.1975 - 08.1977
Skills
Analysis and research
Lean Six Sigma
Scheduling
Work control processes
DoD Operations
Operations tracking
Expense reporting
Strategic planning
Staff Management
Payroll and budgeting
Database administration
Policy and procedure modification
Eagle Scout, Boy Scouts of America.
Eagle Scout (1974). Work as an adult leader with Cub Scouts and Boy Scouts.
Timeline
Operations Support
Station Management, USPS
01.2000 - Current
Personnelman, USN
10.1979 - 10.1998
Associate degree - Criminal Justice
West Virginia University
01.1975 - 08.1977