Steve Austin
Spring,Texas
Summary
Results-driven professional with strong customer service skills, adept at resolving complaints and ensuring satisfaction. Committed to delivering high-quality service and maintaining composure under pressure.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pressure Washing
Self-employeed
Spring, Texas
05.2023 - Current
- Performed pressure washing of residential and commercial buildings.
- Used pressure washing techniques to clean surfaces of dirt, mold, mildew, and other debris.
- Resolved customer complaints in a timely fashion while maintaining composure under pressure.
- Adapted quickly to changing situations while remaining calm under pressure.
- Scheduled regular maintenance activities such as painting walls, pressure washing driveways .
- Performed basic maintenance and upkeep on delivery vehicle including checking oil, tire pressure, and fuel levels.
Volunteer Leader
Champions Community Church
Houston, TX
05.2018 - Current
- Guided less-experienced volunteers to maximize their impact within the organization.
- Monitored the progress of projects led by volunteer teams to ensure the timely completion of objectives.
- Facilitated communication between staff members, board members, and volunteers.
- Solicited feedback from staff and volunteers to improve existing programs.
- Resolved conflicts between staff members or between staff members and volunteers.
- Assisted in developing marketing materials designed to attract potential volunteers.
- Provided support to volunteers to maximize their effectiveness.
- Conducted regular meetings with existing volunteers to discuss challenges or successes.
- Oversaw fundraising activities and preparation of public relations materials.
Education
Forklift Certification -
HF Safety LLC
Spring, TX11-2025
Associate of Arts - International Finance
Lonestar College
Tomball, TXSkills
- Financial analysis
- Time management
- Decision-making under pressure
- Calm under pressure
- Customer service
- Project management
- Team collaboration
- Conflict resolution
- Excellent communication
- Problem-solving
- Multitasking Abilities
- Organization
- Analytical and critical thinking
- Relationship building
- Public speaking
Certification
Forklift Certification
References
References available upon request.
Timeline
Pressure Washing
Self-employeed
05.2023 - Current
Volunteer Leader
Champions Community Church
05.2018 - Current
Forklift Certification -
HF Safety LLC
Associate of Arts - International Finance
Lonestar College