Summary
Overview
Work History
Education
Skills
Personal Information
Work Availability
Accomplishments
Affiliations
Quote
Software
Languages
Interests
Additional Information
Timeline
Hi, I’m

Steve Bailey

Sparks,NV
Steve Bailey

Summary

Versatile and results-driven professional with 5+ years of experience in sales, operations, and client relationship management across fast-paced industries. Proven track record of driving revenue growth, improving team performance, and delivering tailored solutions to meet business objectives. Skilled in using CRM systems, data tools, and process optimization to enhance efficiency and customer satisfaction. Recognized for adaptability, leadership, and a relentless commitment to achieving results. Open to relocation and ready to add value in any industry.

Overview

6
years of professional experience
2
years of post-secondary education
1
Language

Work History

ITS Logistics, LLC

Logistics Sales Executive
09.2021 - 04.2025

Job overview

  • Grew client revenue by 28% and managed a $3M+ freight book
  • Closed 150+ contracts, boosting sales by 32%
  • Increased customer retention by 35% through carrier issue resolution
  • Led 12-member sales team, improving metrics by 40%
  • Cut response time by 25% via TMS (Aljex, Descartes) and Salesforce optimization
  • Secured long-term deals through RFP ownership
  • Trained reps and reviewed 500+ calls to boost close rates
  • Handled hiring, promotions, and team performance shifts
  • Ran outreach campaigns, raising qualified leads by 22%

Alpha Marketing Strategies

Partner Support Specialist
06.2019 - 03.2021

Job overview

  • Trained 25+ employees; boosted sales performance by 38%
  • Closed 200+ contracts; consistently hit weekly sales goals
  • Increased partner retention by 30% through personalized support
  • Led interviews and onboarding for new hires
  • Hosted 15+ workshops; improved productivity by 20%
  • Resolved 95% of disputes without legal escalation
  • Managed daily outbound operations and team growth
  • Built tools to improve partner tracking and follow-up
  • Collaborated with internal teams to solve partner issues
  • Made key hiring and termination recommendations

Education

Colorado Mesa University
Grand Junction, CO

2 Years from Business & Supply Chain Management
08.2016 - 08.2018

University Overview

  • Project Management
  • Data Analysis for Business
  • Organizational Leadership
  • Communication Strategies
  • Intro to Finance & Marketing

Skills

B2B Sales

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Personal Information

Personal Information
  • Willing to relocate nationally or internationally based on organizational needs
  • Fully authorized to work in the United States for any employer without sponsorship
  • Open to remote, hybrid, or on-site opportunities
  • Committed to continuous professional development and cross-functional collaboration
Availability
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Accomplishments

Accomplishments
  • Increased revenue by 32% within 12 months through targeted outreach and upselling
  • Closed 150+ deals with a 90% client retention rate
  • Trained and mentored 25+ team members, boosting productivity by 40%
  • Improved process efficiency by 25% through CRM and sales pipeline optimization
  • Resolved client escalations, improving satisfaction scores by 30%
  • Led successful cross-functional projects that improved team coordination and delivery
  • Developed outreach campaigns that expanded market reach by 22%
  • Consistently exceeded monthly KPIs by 15–20% across multiple quarters

Affiliations

Affiliations
  • Active participant in business development and logistics networking groups Engaged in continuous learning through professional development communities

Quote

If you really look closely, most overnight successes took a long time.
Steve Jobs

Software

Salesforce – CRM management and sales pipeline optimization

Microsoft Excel – Advanced functions, reporting, and analysis

Aljex & Descartes – Freight and logistics TMS platforms

Slack – Real-time communication and team coordination

Google Workspace – Docs, Sheets, Gmail, and collaboration tools

Microsoft Office – Word, Excel, Outlook, and PowerPoint proficiency

Zoom – Remote meeting coordination and team presentations

Asana – Task management and project tracking

DocuSign – Secure e-signature and contract processing

Languages

English
Full Professional

Interests

Personal development, leadership podcasts, and business strategy books

Traveling, exploring new cultures, and networking with professionals

Fitness, goal setting, and mental performance training

Technology trends, digital tools, and process optimization

Mentorship, community building, and collaborative learning

Entrepreneurship, fitness training, and leadership growth

Sales psychology, negotiation strategy, and cultural travel

Logistics innovation, team development, and personal finance

Additional Information

Additional Information
  • Led and developed a 12-person outbound sales team across multiple markets
  • Trusted with hiring, promotions, and termination recommendations based on performance metrics
  • Increased team productivity by 40% within one year through coaching and process refinement

Timeline

Logistics Sales Executive
ITS Logistics, LLC
09.2021 - 04.2025
Partner Support Specialist
Alpha Marketing Strategies
06.2019 - 03.2021
Colorado Mesa University
2 Years from Business & Supply Chain Management
08.2016 - 08.2018

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