Summary
Overview
Work History
Education
Skills
Timeline
Generic

STEVE BASDEO

South Ozone Park,USA

Summary

Hardworking and motivated worker. Reliable team member accustomed to taking on challenging tasks. Friendly and calm demeanor. Excellent communication and customer service skills. Display efficiency and strong time management skills.

Overview

17
17
years of professional experience

Work History

Manager

Brother's Deli
West Hempstead, NY
07.2023 - Current
  • Monitored staff performance and addressed issues.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Recruited and hired qualified candidates to fill open positions.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Delegated work to staff, setting priorities and goals.
  • Enhanced communication skills with customers during cashier duties.

Dispatch Supervisor

Jamaica Hospital Medical Center
Queens, NY
11.2022 - 09.2023
  • Assigning and dispatching patient transport assignments to transport staff to ensure timely delivery of patients to and from various destinations.
  • Maintaining daily oversight and supervision of transportation staff to ensure adherence to hospital safety, guidelines, and procedures.
  • Experience with EPIC (Electronic Medical Records)
  • Receiving and processing department calls to obtain pertinent information to dispatch medical personnel and equipment.
  • Monitoring daily activity service line to facilitate and recommend operation, system, and program improvements.
  • Ensured proper care and handling of equipment such as wheelchairs, stretchers, and oxygen tanks.
  • Maintained timely delivery of Epic daily reports.

Manager

Brother's Deli
08.2018 - 09.2022
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Provided exceptional customer service to ensure satisfaction and loyalty.
  • Maintained day-to-day business operations with efficiency.
  • Cashing, Food Preparations, and Cleaning.
  • Inventory Management.
  • Opening and Closing.

Porter

Second Stage Theatre
New York, New York
02.2018 - 08.2018
  • Managed cleaning activities within the building to maintain a tidy presentation during and between multiple Broadway shows.
  • Executed tasks related to floor maintenance, including waxing and carpet cleaning.
  • Performed prepping and painting tasks.

Junior Technician

DCi Technology Solutions LLC
05.2018 - 07.2018
  • Company Overview: Contracted to BNY Mellon
  • Cable Management
  • Wyse Terminal imaging
  • Inventory Management
  • Data Destruction
  • Customer Service
  • Daily Desktop Support
  • Setting up user workstations with KVM switches, monitors and peripherals
  • Contracted to BNY Mellon

Appliance Installer

P.C. Richards & Son
Farmingdale, New York
08.2014 - 07.2016
  • Installed household and commercial appliances such as washing machines, dryers, dishwashers, refrigerators, and air conditions.
  • Fixed vents for dryers and change water valves for washing machines; connected hoses to water pipes using plumbing and other hand tools.
  • Leveled refrigerators, adjust doors, and connected water lines to water pipes, to ice makers and water dispensers using hand tools; performed plumbing when necessary.
  • Installed through the wall air conditions.

Machinist

Richard Precision LLC
Rosedale, New York
03.2010 - 08.2014
  • Analyzed written blueprints to develop a better understanding of machine assembly.
  • Calculated dimensions using knowledge of mathematics and instruments such as micrometers and calipers.
  • Monitored machines' feed and speed during the machining process.
  • Utilized a range of machines including lathes, milling machines, drills, and grinders to fabricate metal parts.

Construction Worker

De Barros Home Improvement Inc
Queens, New York
07.2008 - 11.2010
  • Carried material and supplies to trucks and various job sites; ensured cleanliness of job site at the end of day.
  • Painting, moldings, grouting, and performed the installation of wood floors.
  • Installed and maintained wiring; changed light switches and power outlets.
  • Performed daily testing of equipment and machinery to ensure it is working properly.

Education

380 Hours of IT training - A+ Certified Comprehensive IT Curriculum Incorporating a Combination of Formal Instruction & Hands-on activities

Scholas
Brooklyn, NY

GED - General Education Development

Brooklyn College - CUNY
Brooklyn, NY

Skills

  • Task prioritization
  • Teamwork
  • Work planning and scheduling
  • Time management
  • Employee training and development
  • Reporting and documenting
  • Negotiation
  • Workforce Management

Timeline

Manager

Brother's Deli
07.2023 - Current

Dispatch Supervisor

Jamaica Hospital Medical Center
11.2022 - 09.2023

Manager

Brother's Deli
08.2018 - 09.2022

Junior Technician

DCi Technology Solutions LLC
05.2018 - 07.2018

Porter

Second Stage Theatre
02.2018 - 08.2018

Appliance Installer

P.C. Richards & Son
08.2014 - 07.2016

Machinist

Richard Precision LLC
03.2010 - 08.2014

Construction Worker

De Barros Home Improvement Inc
07.2008 - 11.2010

380 Hours of IT training - A+ Certified Comprehensive IT Curriculum Incorporating a Combination of Formal Instruction & Hands-on activities

Scholas

GED - General Education Development

Brooklyn College - CUNY

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