Steve Bauman
Draper,UT
Summary
Accomplished Educational Sales Representative offering 17 years of experience developing and maximizing Musical products sales. Passionate about building and retaining successful sales accounts by building trust, offering support and providing attentive service. Expertise in utilizing marketing strategies, product promotion, merchandising and customer relationships to improve market penetration and increase sales. Successful record of expanding network connections through persuasive brand imaging. Motivated and compassionate team leader.
Overview
17
17
years of professional experience
Work History
Educational Representative
Summerhays Music of Orem
11.2024 - Current
- Currently serving as a vital link between Summerhays Music and music educators in assigned territories, including the largest school district in the state of Utah
- Facilitating smooth communication between directors and internal departments as needed during troubleshooting issues.
- Managing a large territory effectively, prioritizing high-potential prospects and maintaining strong relationships with existing clients.
- Building strong relationships with educators and administrators.
- Regular in-class product demos and clinics
- Coordinating daily with all store departments including repair, sales, and management
- Continuously updating personal knowledge on new products and industry trends to remain an expert resource for educators.
Director of School Services
Bert Murdock Music
05.2024 - 11.2024
- Maintained over 75 school band and orchestra accounts coordinated with partner retail locations.
- Developed strong working relationships with band and orchestra directors and administrators by maintaining open lines of communication, regularly soliciting feedback, and demonstrating a genuine commitment to their success.
- Drove timely and successful delivery of service to customer needs and objectives.
- Analyzed key performance metrics to identify areas for improvement in account management processes and implemented necessary changes for optimization.
- Mentored junior ed reps, providing guidance and support to aid their professional growth and success.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Implemented systems and procedures to increase sales.
- Engaged in regular product training
- Prepared presentations for teachers and parents, distinguishing myself as a trusted advisor for the programs and communities I served
- Provided leadership and coaching for staff by analyzing performance and adapting to customer recommendations.
- Mined and analyzed data from company databases to drive optimization and improvement of value proposition, product development, marketing techniques and business strategies.
- Worked with management and staff to identify opportunities for leveraging company data to drive business solutions and customer value.
- Developed and fostered strong relationships with Music directors in my territories.
- Successfully hosted many on-site instrument rental nights as well as in-store sales.
Real Estate Agent
Windermere Realty Group
08.2021 - 04.2024
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Advised clients on market conditions and property value for informed decision-making.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
Educational Sales Representative
Summerhays Music Center
07.2012 - 06.2021
- Built and maintained sales and service relationships for over 50 accounts with School administrators, Band and orchestra directors, and purchasing managers in assigned school districts throughout Utah, Idaho and Wyoming territory.
- Negotiated contracts skillfully, securing favorable terms for both the company and its customers.
- Utilized customer feedback to identify new product opportunities and market trends.
- Attended trade shows and conferences regularly including NASMD, NAMM, UMEA, and MIIG.
- Prospected and conducted regular face-to-face sales calls with directors throughout assigned territory.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Collaborated with marketing department on creating effective promotional materials for events and trade shows.
- Fostered lasting relationships with Band and Orchestra directors through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Regular overnight stays and extended travel
Combo Department Manager
Summerhays Music Center
08.2007 - 07.2012
- Oversaw and managed "combo" department including all inventory purchasing for guitar, bass, drums and keyboards.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our products
- Recommended complementary purchases to customers, increasing revenue.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted with guitar repairs
- Assisted with all retail operations.
- Placed master orders and worked regularly with vendors for instruments and accessories.
- Regularly provided guitar clinics in schools.
- Managed and motivated employees to be productive and engaged in work.
- Attended industry conferences and trade shows
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
Jazz Performance, Sociology
University of Utah
Salt Lake City, UTSkills
- Relationship building
- Public speaking confidence
- Goal setting and achievement
- Time management mastery
- Teamwork and collaboration
- Customer service
- Attention to detail
- Problem-solving abilities
- Effective communication
- Adaptability and flexibility
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Educational Representative
Summerhays Music of Orem
11.2024 - Current
Director of School Services
Bert Murdock Music
05.2024 - 11.2024
Real Estate Agent
Windermere Realty Group
08.2021 - 04.2024
Educational Sales Representative
Summerhays Music Center
07.2012 - 06.2021
Combo Department Manager
Summerhays Music Center
08.2007 - 07.2012
Jazz Performance, Sociology
University of Utah
Similar Profiles
Maze DurfeeMaze Durfee
Dishwasher at Summerhays Halibut N ChipsDishwasher at Summerhays Halibut N Chips
Mackenzie ReeseMackenzie Reese
Host & Server at Summerhays Bar & GrillHost & Server at Summerhays Bar & Grill
Michelle Ann TaylorMichelle Ann Taylor
Cashier/Server at Summerhays Fish and ChipsCashier/Server at Summerhays Fish and Chips
Ava SilkmanAva Silkman
Babysitter at I Nannied in the Summer for a FamilyBabysitter at I Nannied in the Summer for a Family
Cameron AppleCameron Apple
Operations Manager at ATA ServicesOperations Manager at ATA Services