Steve Bauman
Draper,UT
Summary
Accomplished Sales Manager offering 17 years of experience developing and maximizing Musical products sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Motivated and compassionate team leader.
Overview
17
17
years of professional experience
Work History
Director of Account Management
Bert Murdock Music
05.2024 - Current
- Maintained over 75 client accounts as direct contact
- Participated in industry conferences and networking events to expand professional connections and stay current on market trends, ensuring continued relevance of account management strategies.
- Developed strong working relationships with clients by maintaining open lines of communication, regularly soliciting feedback, and demonstrating a genuine commitment to their success.
- Drove timely and successful delivery of service to customer needs and objectives.
- Analyzed key performance metrics to identify areas for improvement in account management processes and implemented necessary changes for optimization.
- Mentored junior account managers, providing guidance and support to aid their professional growth and success.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Implemented systems and procedures to increase sales.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Prepared sales presentations for clients showing success and credibility of products.
- Provided leadership and coaching for staff by analyzing performance and adapting to customer recommendations.
- Mined and analyzed data from company databases to drive optimization and improvement of value proposition, product development, marketing techniques and business strategies.
- Worked with stakeholders throughout organization to identify opportunities for leveraging company data to drive business solutions and customer value.
- Developed and fostered strong relationships with client stakeholders.
- Advocated on behalf of client stakeholders to make changes and introduce initiatives to achieve superior account performance.
Real Estate Agent
Windermere Realty Group
08.2021 - 04.2024
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Advised clients on market conditions and property value for informed decision-making.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
Outside Sales Representative
Summerhays Music Center
07.2012 - 06.2021
- Built and maintained sales and service relationships for over 50 accounts with School administrators, Band and orchestra directors, and purchasing managers in assigned school districts throughout Utah, Idaho and Wyoming territory.
- Negotiated contracts skillfully, securing favorable terms for both the company and its clients.
- Utilized customer feedback to identify new product opportunities and market trends.
- Attended trade shows and conferences regularly to increase brand visibility.
- Prospected and conducted face-to-face sales calls with directors throughout assigned territory.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Collaborated with marketing department on creating effective promotional materials for events and trade shows.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Sales Associate
Summerhays Music Center
08.2007 - 07.2012
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our products
- Recommended complementary purchases to customers, increasing revenue.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Music Education
University of Utah
Skills
- Account Management Experience
- Training and mentoring
- Team Leadership
- Sales operations
- Business development and planning
- Data-driven decision-making
- Upselling strategies
- CRM software proficiency
- Account growth
- Territory Development Experience
- Experience in Contract Negotiation
- Customer Service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Account Management
Bert Murdock Music
05.2024 - Current
Real Estate Agent
Windermere Realty Group
08.2021 - 04.2024
Outside Sales Representative
Summerhays Music Center
07.2012 - 06.2021
Sales Associate
Summerhays Music Center
08.2007 - 07.2012
Music Education
University of Utah
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