Steve Braaten

Stafford,VA

Summary

I am currently a student pursuing my Bachelor’s degree in International Relations, and I am looking for an internship that will allow me to transition my classroom learning into the professional world. While I am still in the process of mastering the technical aspects of the field, my coursework has provided me with a foundational understanding of global affairs and diplomacy. I am eager to support a team with day-to-day tasks while learning how a professional organization operates. I am highly motivated to observe, contribute where needed, and gain the hands-on experience necessary to build a career in this sector. I am both reliable and flexible to support the team and our customers.

Overview

years of professional experience

Work History

Recreation Assistant NAF-0189-02

MCCS Quantico, Leatherneck Lanes

Quantico, VA

03.2022 - 06.2023

Delivered high-quality customer support by managing lane assignments, providing equipment orientations, and resolving patron complaints with a focus on courtesy.
Managed financial and data integrity by processing transactions via the Brunswick System and auditing Daily Activity Reports and register tapes per SOPs.
Overseas facility operations including preparing lanes for league play, assisting with snack bar setup, and handling reservations and inquiries.
Maintained facility security and safety by monitoring patron access, conducting fire safety checklists, and performing end-of-day securing procedures.
Prioritized workplace safety by identifying and reporting hazards or mishaps and conducting regular inspections to ensure a risk-free environment.
Upheld organizational standards by strictly adhering to EEO principles, prevention of sexual harassment policies, and professional conduct guidelines.

Barback/Waiter

Liberty Club, Royal Air Force Lakenheath

Lakenheath, UK

09.2020 - 03.2021

Maintained pristine service environments by cleaning seating areas and efficiently managing waste and recyclables.
Streamlined front-of-house operations by accurately relaying customer orders to the kitchen and bar teams.
Provided essential bar support through proactive restocking of supplies, glassware, and garnishes for bartenders.
Managed technical beverage systems, including the replacement of kegs and the maintenance of pressurized drink machinery.
Optimized inventory flow by consistently monitoring and arranging stock levels to meet service demands.
Demonstrated professional resilience by maintaining high service standards while navigating irregular scheduling shifts.

Barista/Customer Service Assistant

Starbucks (New Vision Coffee), Royal Air Force Lakenheath

Lakenheath, UK

06.2019 - 03.2021

Handcrafted diverse beverages, including espresso-based drinks, blended coffees, and teas, to meet quality standards.
Prepared and served fresh menu items such as sandwiches and salads while following food safety guidelines.
Managed financial transactions by accurately receiving and processing customer payments through the POS system.
Enhanced visual merchandising by setting up and restocking product displays to drive sales.
Maintained rigorous cleanliness standards by sanitizing work stations, utensils, and equipment throughout the shift.
Engaged in active upselling by describing menu items and providing personalized product recommendations to customers.
Monitored critical equipment by performing regular temperature checks on freezers and refrigerators to ensure food safety.
Coordinated order fulfillment by accurately capturing customer requests and communicating them effectively to the preparation team.

Education

Bachelor of Science - International Relations

Liberty University

Lynchburg, VA

05-2028

High School Diploma -

RAF Lakenheath High School

Lakenheath, United Kingdom

06-2019

Skills

Cross-functional Teamwork: Collaboration in fast-paced environments
Information Management- skilled in utilizing specialized database systems and technical software

Operational Efficiency: Logistics and multitasking
Attention to Detail: Compliance and record-keeping

Timeline