Steve Brower
Lewisburg,OH
Summary
Dynamic Pest Control Specialist with a proven track record at Lawn Plus, excelling in rodent control and public health protection. Skilled in building strong customer relations and problem-solving, I effectively implemented treatment strategies that minimized environmental impact while enhancing client satisfaction. Committed to safety and continuous improvement in pest management practices.
Overview
55
55
years of professional experience
Work History
Pest Control Specialist
Lawn Plus
03.2022 - Current
- Conducted thorough inspections to identify pest infestations and determine appropriate treatment methods.
- Implemented effective treatment applications that maximized pest control while minimizing environmental impact.
- Assessed pest control needs through detailed evaluations of residential and commercial properties.
- Developed and maintained strong client relationships through consistent follow-up and support.
- Monitored treatment results to evaluate effectiveness and adjust strategies as necessary.
- Adhered to safety protocols during all pest control procedures, ensuring personal and client safety.
Manager
Walmart
01.1999 - 09.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
Store Manager
Miller's IGA
01.1971 - 11.1997
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Supervised guests at front counter, answering questions regarding products.
- Implemented loss prevention strategies, significantly reducing shrinkage.
Education
High School Diploma -
National Trail High School
New Paris, OHSkills
- Driver's license
- Rodent control
- Public health protection
- Structural inspection
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Timeline
Pest Control Specialist
Lawn Plus
03.2022 - Current
Manager
Walmart
01.1999 - 09.2016
Store Manager
Miller's IGA
01.1971 - 11.1997
High School Diploma -
National Trail High School