Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Steve Brynok

Wilkes-Barre,PA

Summary

Seasoned leader of people from the days of owning and operating a family run service station to working my way up thru the ranks to a team leader position with an international company. I am a reliable, self motivated individual who offers 40 years of mechanical experience, troubleshooting, people, and computer skills. Diligent leader with over 40 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

41
41
years of professional experience
1
1
Certification

Work History

Production Line Team Leader

Procter & Gamble Co
Mehoopany, PA
07.1998 - 01.2024
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Performed visual inspections and finger-point checks to deliver quality parts.
  • Performed machine tool changes to keep line running at optimal performance.
  • Conferred with management and subordinates to resolve problems or complaints.
  • Conducted regular meetings with team members to discuss progress and set goals for future productivity.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Kept areas clean, neat, and inspection-ready to comply with product guidelines.
  • Maintained records of daily production output, material usage, and waste levels.
  • Recommended opportunities for growth and advancement to motivate employees.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
  • Directed and coordinated production activities, encouraging employees to meet specifications.
  • Set up and adjusted machines and equipment to produce pre-determined results.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Successfully led production team of 5 Technicians, implementing quality training and effective workflows.
  • Evaluated and assessed personnel to identify potential candidates for promotion.
  • Ensured that safety standards were followed at all times in the production area.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Analyzed data from previous runs in order to identify trends or patterns that could be used for further process optimization.
  • Provided guidance to team members on how to improve their work processes through better organization or time management techniques.
  • Assessed employee skillsets and provided feedback on areas of improvement.
  • Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
  • Trained new staff on proper use of equipment and safety protocols.
  • Organized shift changes to maximize efficiency while minimizing downtime.
  • Planned and completed group projects, working smoothly with others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Understood and followed oral and written directions.
  • Completed day-to-day duties accurately and efficiently.

Service Station Manager

Self-employeed
White Haven, PA
02.1983 - 07.1996
  • Maintained a clean work environment by monitoring safety regulations compliance.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Managed daily operations, including cash handling, record keeping and reporting.
  • Performed administrative duties such as payroll processing and employee scheduling.
  • Resolved customer complaints in a timely manner with the highest level of professionalism.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Developed and implemented strategies to improve customer satisfaction ratings.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Collaborated with vendors to obtain the best prices on supplies, products and services.
  • Adhered to established health and safety protocols at all times while on duty.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Inspected vehicles before they left the station premises to ensure their condition met legal requirements.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Recruited and trained new employees to meet job requirements.
  • Organized staff schedules to ensure adequate coverage of shifts.
  • Provided excellent customer service by responding promptly to inquiries or requests from customers.
  • Assisted in developing promotional campaigns that increased sales revenue significantly.
  • Monitored fuel inventory levels and placed orders when necessary.
  • Generated detailed reports on operational costs, profits margins, labor expenses.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Completed day-to-day duties accurately and efficiently.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Maintained updated knowledge through continuing education and advanced training.

Education

High School Diploma -

Crestwood High School
Mountain Top, PA
06-1978

Skills

  • Quality Assurance Controls
  • Incidents Management
  • Operations Support
  • Safety Program Oversight
  • Equipment Operation
  • Team Oversight
  • Forklift Operation
  • Manufacturing
  • Meeting Production Goals
  • Quality Control
  • Equipment Monitoring
  • Team Training
  • Assembly and Production
  • Machine Maintenance
  • Quality Assurance
  • Materials Management

Certification

  • Procter & Gamble certified fork truck and scissors lift operator
  • Past PA vehicle inspection mechanic (license has expired)

Affiliations

  • Coached youth baseball for 18 years from T-Ball age group to 16 to 18 year olds
  • Umpired baseball for 3 years
  • love to hunt and golf

Timeline

Production Line Team Leader

Procter & Gamble Co
07.1998 - 01.2024

Service Station Manager

Self-employeed
02.1983 - 07.1996

High School Diploma -

Crestwood High School

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Steve Brynok