Steve Buckhout

Company Overview: Global BPO Tech and Service Corp, with 400,000 employees.

• Collaborate with the Global TA team to streamline processes, tactics, and analytics in order to reduce Time-To-Offer and Cost-Per-Hire. Deliver required talent needs by installing analytics, metrics, and KPIs via the recruiting dashboard, TA operational enhancements, and internal mobility programs.
• Spearhead TA processes and strategy across North America plus Philippines (Offshore) guaranteeing delivery of talent to the business; filling roles in Finance, Legal, Marketing, HR, IT, Sales, Operations, Facilities, University and Early Career.
• Lead and develop the recruitment team, with 20+ direct reports, in sourcing top talent utilizing innovative strategies, cutting-edge technologies, and DEI initiatives, ensuring a superb candidate and business partner experience, leading the organization to be the employer of choice.

Concentrix Accomplishments.

• Facilitated TA dashboard creation, onboarding process improvements, and performance management aligned to core values and organizational culture (pre-onboard to post 30 days).
• Via an improved candidate experience: Filled 4,000 executive, exempt, and high-impact roles in corporate, finance, legal, marketing, operations, facilities, engineering, sales, HR, and IT/digital.
• Co-chaired and implemented the Recruiter Dashboard.
• Created Pipeline Platform for high-risk and executive positions.
• 98% retention rate over the rolling 12 months for NA team hires.
• TA Team Engagement Survey: 97.4% (highest in the company).
• Time to fill has been reduced by 37% since 2021.
• Collaborated with stakeholders to identify operational improvements and optimize resources.
• Facilitated training sessions to enhance staff skills and promote professional development.
• Analyzed market trends to inform decision-making and guide business strategy.
• Managed budget allocation to support various projects and departmental needs effectively.
• Cultivated relationships with external partners to strengthen business network and opportunities.
• Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.

Company Overview: National Real Estate Investment and Developer

• Create TA processes that align with company Core Values, attracting top talent; manage full lifecycle recruitment processes in corporate and regional roles, including HR, Sales, Marketing, Investments, IT, Design and Architecture, and Project Management.
• Develop innovative sourcing and recruiting programs.
• Train the TA recruitment team, five direct reports, and hiring managers on behavioral and skill-based interview techniques.

Bonaventure Accomplishments

• Reduced Time-To-Fill for corporate rolls by more than 30 days.
• Established university graduate and intern recruitment programs.
• Designed and launched new ATS and CRM.

Company Overview: A global retailer and apparel manufacturer with 125,000 employees.

• Lead the North America team of 17 direct and 38 indirect reports to source, fill, and pipeline roles in Operations, Engineering, Human Resources, IT, Finance, Transportation, Supply Chain, QA/QE, and University programs. Lead national high-volume hiring for logistics and supply chain.
• Create marketing/media plans for exempt, support, and volume hiring, partnering with Channel Branding and Corporate Media to ensure that vision and brand excellence are demonstrated throughout the candidate experience. Manage employment relationships with third-party vendors and all talent branding, marketing, and supply chain and logistics.
• Establish company-wide college/university early career programs; source, interview, and select; create development programs to support growth and retention.
• Managed recruitment processes using applicant tracking systems for streamlined hiring.
• Analyzed market trends to optimize sourcing strategies and improve candidate pipelines.
• Analyze recruiting data to identify areas of improvement and implement solutions to address gaps in the hiring process.
• Advise management on legal issues related to recruitment policies and practices and conduct training sessions as needed.
• Monitor industry trends related to talent acquisition best practices in order to remain competitive in the marketplace.

Gap Inc. Accomplishments

• Reduced time-to-fill for exempt roles by more than 30 percent.
• Designed and launched strategic talent branding for exempt roles and high-volume marketing based on ROI.
• Hired 40,000 high-volume roles; hired 2,000 exempt and specialist roles.
• Change leader and innovator for multiple TA policies and procedures.
• Created and launched the Early Career Development Program (Recruitment, Onboarding, plus the first 90 days).
• Developed TA teams and individuals for improved performance and promotion, with eight promoted.

Company Overview: National Big Box Retailer with over 500 locations, and 100,000 employees.

• Regional Talent Leader for Macy’s Logistics and Operations (MLO), leading 8 direct reports and 18 indirect reports in Talent Acquisition, Onboarding, Leadership, and Learning Development.
• Establish and source national college intern, military accelerated, and college graduate development programs.
• Design and facilitate a Leadership Development curriculum for leaders, from entry level to VP, with an exempt focus on Change Leadership, Accountability, Process Management, Virtual Leadership, and Drive for Results.
• Ensured compliance with all applicable laws related to employment practices within the region.
• Cultivated and maintained solid partner relationships to drive mutually beneficial collaboration and bottom-line profits.
• Developed and implemented clear policies and procedures across multi-state area.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Macy's Accomplishments.

• Sourced and filled 500 exempt and support roles. Hired 3,000 high-volume positions.
• Reduced time-to-fill by 26%.
• Created Pipeline Platform (new CRM) for high-risk and executive positions.
• Created University Recruiting program; created JR Military Recruitment program.
• Developed learning paths for both university and military programs.
• Conceived and facilitated leadership development courses for mid- to senior-level executives.
• Coordinated marketing campaigns to drive foot traffic and brand awareness for employment events.

Company Overview: Private service and retail organization with multiple lines of business, and 25-plus locations.

• Full responsibility included: Talent Acquisition, Organizational Development, Employee Relations, Training, Sales, Operations, Administrative/Audit, Advertising/Marketing, Loss Prevention, Maintenance, and Engineering departments.
• Full budgetary and financial control of over $200 million, more than 200 non-exempt employees, 20 exempt employees, including 6 directors.
• Create and advance the organization as a leader in the industry; establish the brand as a national leader via policy, process, and marketing; deliver year-over-year financial results meeting or exceeding net revenue.

Baright Enterprises' Accomplishments

• Improved net sales year over year from 2007 to 2010.
• Improved employee retention by 17%. Streamlined operational processes to enhance efficiency in daily activities.
• Streamlined operational processes to enhance efficiency in daily activities.
• Developed training programs for staff to enhance job performance and safety compliance.
• Analyzed operational data to identify trends and implement strategic improvements.
• Oversaw budget management to align resources with operational goals and objectives.
• Created policies and procedures for improved workflow processes.
• Provided leadership and guidance to subordinate managers and supervisors.
• Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.