Summary
Overview
Work History
Education
Skills
Timeline
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Steve Calderon

Miami,FL

Summary

Energetically led at Steve's Scooters, I mastered customer service and strategic partnership management, significantly enhancing business growth and client loyalty. Trained teams at Socialista Miami, showcasing exceptional teamwork and problem-solving skills, I ensured a seamless dining experience, contributing to a positive and efficient work environment.

Overview

5
5
years of professional experience

Work History

Steve's Scooters

Self
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.

Table Busser

Wynwood Kitchen & Bar
  • Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Supported servers by responding to guest needs and retrieving items.
  • Prepared tables for new guests by resetting condiments, adding silverware and wiping down all surfaces.
  • Assisted servers in delivering food orders, contributing to timely service and positive guest experiences.

Lead Busser

Socialista Miami
02.2021 - 05.2022
  • Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
  • Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
  • Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
  • Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.

Busser

1-800-Lucky
01.2017 - 12.2020
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Education

GED -

N/A

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Flexible and Adaptable
  • Critical Thinking
  • Calm Under Pressure
  • Problem Resolution

Timeline

Lead Busser

Socialista Miami
02.2021 - 05.2022

Busser

1-800-Lucky
01.2017 - 12.2020

Steve's Scooters

Self

Table Busser

Wynwood Kitchen & Bar

GED -

N/A

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Steve Calderon