Summary
Overview
Work History
Education
Skills
Timeline
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Steve Candelaria

Laredo,United States

Summary

Professional Trailer Technician with experience in providing quality maintenance services on wide range of vehicles. Skilled in diagnostics and troubleshooting.


Proven record of successfully restoring vehicles to peak operating performance.


Resourceful and proactive with excellent diagnostic and troubleshooting skills. Knowledgeable about all areas of trailer construction and body work. Willing to take on any challenge to help the team meet challenging objectives.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Trailer Technician

Warren Transportation Inc.
03.2022 - Current
  • Managed multiple concurrent tasks effectively, prioritizing workload to meet deadlines without compromising attention to detail.
  • Communicated proactively with service advisors regarding job status updates or potential delays, keeping clients informed throughout the repair process.
  • Spearheaded initiatives to improve shop efficiency, resulting in reduced turnaround times for repair jobs without sacrificing quality.
  • Performed preventative maintenance on trailers to extend lifespan and reduce costly repairs in the future.
  • Increased workplace safety with adherence to OSHA regulations during repair and maintenance tasks.
  • Conducted electrical diagnostics and repairs on trailers, improving overall functionality and reliability.

Warehouse Associate

OLA Logistics
08.2021 - 01.2022
  • Worked safely around moving machinery.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Performed inventory control, such as counting and stocking merchandise.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Checked packages and merchandise for damage and notified vendors.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Customer Service Agent

CONCENTRIX
01.2018 - 08.2021
  • Helped a large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Entered customer interaction details in sales system to track requests, document problems and record solutions offered.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.

Crew Team Member

McDonald's
07.2017 - 02.2019


  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
  • Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

GED -

Laredo Job Corps
Laredo
07.2018

Skills

  • Preventive maintenance experience
  • Quality control adherence
  • Continuous learning mindset
  • Diagnostic troubleshooting
  • Reliability
  • Heavy Equipment Operation
  • Heavy Lifting
  • Multitasking Abilities

Timeline

Trailer Technician

Warren Transportation Inc.
03.2022 - Current

Warehouse Associate

OLA Logistics
08.2021 - 01.2022

Customer Service Agent

CONCENTRIX
01.2018 - 08.2021

Crew Team Member

McDonald's
07.2017 - 02.2019

GED -

Laredo Job Corps

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Steve Candelaria