Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
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Steve Cervantes

4945 E. Olympic Blvd

Summary

Dedicated and reliable driver with a clean record and extensive experience at Universal Studios Hollywood. Proven ability in time management and customer service, consistently achieving on-time deliveries while adhering to safety protocols. Skilled in GPS navigation and route planning, enhancing operational efficiency and customer satisfaction.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Driver Multi-vehicles

Universal Studios Hollywood
04.2017 - 11.2023

Driver for Tram, Power Unit with Three Passenger cars, Trolley"s,

carring passengers, 5 & 10 Ton Box Trucks, and Stakebeds making deliveries and pickups for Food Warehouse, Merchandize Warehouse Drivers were assigned various vehicle's each day. Driving on lot, and in Southern California.

  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Tractor Tanker Operator

Reeel Fuel Transportion
11.2015 - 12.2016
  • Loaded and unloaded hazardous materials safely, following strict guidelines for proper handling techniques.
  • Navigated routes effectively by utilizing GPS technology and map-reading skills, minimizing travel time and fuel costs.
  • Completed incident reports for damages, accidents and other notable activities.
  • Conducted regular maintenance checks on vehicle systems, identifying potential issues before they became critical problems.
  • Followed OSHA and DOT requirements to minimize risks and company liabilities.
  • Drove tanker trucks to make deliveries of gasoline, lubricating oil and crude oil to customers.
  • Achieved daily delivery targets with optimized routes and quick turnarounds at delivery locations.
  • Reduced downtime between assignments by maintaining a clean driving record and consistently passing random drug tests as required by company policies.
  • Delivered specialized training sessions for new tanker drivers on safe driving practices and company protocols for efficient operations.
  • Unloaded fuel at gas stations, taking care to prevent spills.
  • Supported customer service objectives by staying in communicating with dispatch and independently resolving common concerns.
  • Promoted a culture of safety within the workplace by sharing knowledge and best practices with fellow drivers, reducing accidents and incidents on the job.
  • Developed strong relationships with clients by addressing concerns promptly and professionally while representing the company brand positively at all times.
  • Increased safety standards by implementing and adhering to comprehensive pre-trip inspection procedures for tanker equipment.
  • Performed emergency repairs on tanker equipment when necessary to ensure continuous operation during transportation tasks.
  • Collaborated with dispatchers to optimize routing plans, avoiding traffic congestion or hazardous conditions.
  • Prevented errors by checking orders, delivery documentation and customer specifications.
  • Operated controls to load tanks at fuel distribution depots.
  • Streamlined operations by assisting dispatchers in coordinating pickup and delivery schedules for multiple clients, optimizing workflow efficiency.
  • Performed regular inspections and reported issues to company mechanics.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Maintained accurate logs and reports regarding on-time delivery of fuel, mileage covered and fuel consumed.
  • Ensured accurate weight distribution within the tanker to maintain stability during transportation tasks, preventing accidents or rollovers on the roadways.
  • Maintained accurate logs of hours driven, fuel consumption, and cargo records in compliance with federal regulations.
  • Assisted in the development of more efficient routes for delivering petroleum products, saving both time and resources in daily operations.
  • Contributed to the positive reputation of the company by providing exceptional customer service during fuel deliveries at various locations.
  • Managed tight delivery schedules effectively through careful planning and coordination with dispatch teams to avoid delays or missed appointments with clients.
  • Maintained strict adherence to company policies and procedures, ensuring the safe operation of tanker equipment in various environments and weather conditions.
  • Completed rigorous training courses in Hazmat transportation to remain up-to-date on industry best practices and regulatory changes.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Completed routine maintenance on truck to keep in working order.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Inspected load security and checked for damages.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.

Tractor Trailer Truck Driver Class A CDL

Northern Refrigerated Transportation
10.2010 - 11.2015
  • Reduced downtime with thorough pre-and post-trip inspections, identifying potential issues before they became problems.
  • Increased customer satisfaction with courteous service and professional interactions during pickups and dropoffs.
  • Maintained a safe driving record through vigilant adherence to traffic laws and safety regulations.
  • Improved fuel efficiency by practicing eco-friendly driving techniques and monitoring vehicle performance.
  • Maintained up-to-date certifications and licenses required for operation of tractor-trailer vehicles, ensuring ongoing eligibility for employment within the transportation sector.
  • Navigated challenging road conditions safely, adjusting driving techniques according to weather or traffic situations.
  • Secured cargo for transport using straps, chains, or other appropriate securing devices to prevent damage in transit.
  • Kept accurate logs of hours driven per day per federal regulations ensuring compliance with mandated rest periods and preventing driver fatigue.
  • Utilized GPS navigation systems effectively to determine optimal routing solutions that reduced travel time while avoiding unnecessary risks associated with road hazards or congestion.
  • Contributed to a positive work environment by fostering open communication channels with colleagues and supervisors regarding workplace concerns or suggestions for improvement.
  • Assisted in training new drivers on company policies, procedures, safety guidelines, and equipment operation best practices.
  • Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.
  • Ensured timely deliveries by effectively communicating with dispatchers, customers, and warehouse personnel.
  • Demonstrated versatility in handling various types of cargo, including hazardous materials, perishable goods, and oversized loads.
  • Exhibited strong problem-solving skills by addressing unforeseen issues that arose during transport such as equipment malfunctions or unexpected detours.
  • Participated in safety meetings to stay informed about changing regulations, industry trends, and best practices for maintaining a secure work environment.
  • Streamlined loading and unloading processes for faster turnaround times at distribution centers.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Operated with safety and skill to avoid accidents and delays.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Inspected load security and checked for damages.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.

Education

Administration of Justice

East Los Angeles College
Monterey Park, CA
06-1982

High School Diploma -

Salesian High School
960 S. Soto St. Los Angeles, CA 90023
06-1979

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Safety protocols
  • Defensive driving
  • Vehicle inspection
  • Safety management
  • Route planning
  • Driving in adverse conditions
  • Navigational systems and GPS
  • Vehicle inspections
  • Route management
  • Transportation
  • Traffic law observation
  • Commercial driving
  • Equipment operation
  • Inclement weather driving
  • Passenger transportation
  • Relationship building
  • Accident prevention
  • Adaptable driving techniques
  • Schedule management
  • Fuel efficiency
  • DOT compliance
  • Heavy lifting
  • Order picking and processing
  • Route determination
  • Equipment monitoring
  • Materials transport
  • Shipping and packaging
  • Customer rapport
  • Passenger assistance
  • Strategic planning
  • CDL license
  • Route logs
  • Appointment scheduling
  • [Language] fluency
  • Attention to detail
  • Processes and procedures
  • Team building
  • Conflict resolution
  • Verbal and written communication
  • Map reading
  • Physical stamina
  • Traffic laws
  • Load securing
  • Delivery pickup
  • Driving and transportation
  • Basic vehicle maintenance
  • Confidentiality
  • Passenger support
  • Load monitoring
  • Daily logging
  • Passenger guidance
  • Safe driving techniques
  • Continuous improvement
  • Multitasking Abilities
  • Self motivation
  • Interpersonal skills
  • Teamwork and collaboration
  • Problem-solving abilities
  • Effective communication
  • Excellent communication
  • Passenger safety
  • Transportation regulations
  • Multitasking
  • Organizational skills
  • Critical thinking
  • Cargo loading
  • Decision-making
  • Active listening
  • Team collaboration
  • Reliability
  • Accident reporting
  • Written communication
  • Task prioritization
  • Basic vehicle repairs

Certification

Licenses:

Commercial Truck Driver, CDL A,B.

Endorsements: Trailers 53ft, 50ft, 48ft, Doubles,Triples,Tankers.

Hazmat, Passenger, Twic Card.

Certifications:

By Contract Services, Forklift, Reach Forklift, Lifts.

Other Skills:

Electric Pallet jack,and manuel jack, Dollies.

Languages

English
Full Professional
Spanish
Limited Working

Interests

  • I enjoy helping others and giving back to the community
  • Gym Workouts
  • Watching Movies and TV Shows

Timeline

Driver Multi-vehicles

Universal Studios Hollywood
04.2017 - 11.2023

Tractor Tanker Operator

Reeel Fuel Transportion
11.2015 - 12.2016

Tractor Trailer Truck Driver Class A CDL

Northern Refrigerated Transportation
10.2010 - 11.2015

Administration of Justice

East Los Angeles College

High School Diploma -

Salesian High School
Steve Cervantes