Steve Clement

Transported diverse construction items such as block, mortar, rebar, and landscaping materials to residential and commercial locations.

• Championed the adoption of new dtechnologies within the company, enabling more accurate diagnostics and improved service offerings.
• Reduced callbacks by performing thorough inspections and identifying potential issues before they became problems.
• Optimized scheduling processes to minimize downtime between jobs while maximizing daily productivity rates.
• Expanded client base through referrals from satisfied customers due to high-quality plumbing services provided.
• Developed custom solutions for challenging plumbing situations, ensuring successful project outcomes even under difficult conditions.
• Provided expert advice on water conservation measures for both residential and commercial clients.
• Increased company revenue through upselling additional services during routine maintenance visits.
• Consistently met or exceeded performance goals, earning recognition as a top-performing Plumbing Specialist in the company.
• Maintained positive relationships with clients by providing exceptional customer service and addressing concerns promptly.
• Enhanced team productivity by consistently completing plumbing projects on time and within budget constraints.
• Assisted clients in selecting appropriate fixtures and materials for their specific needs, enhancing overall satisfaction with completed projects.
• Managed inventory levels and ordered necessary supplies to ensure all projects were completed without delay due to lack of materials.
• Complied with state plumbing codes throughout duration of each project.
• Independently worked on projects, while offering process coordination and cooperation with other teams.
• Selected type and size of piping required for each project.
• Offered guidance and training to junior team members.
• Interpreted blueprints to determine locations, quantities, and sizes of materials required.
• Reviewed blueprints and project specifications to determine correct plumbing solutions.

• Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment.
• Increased efficiency in loading and unloading cargo by utilizing proper equipment and techniques.
• Reduced risks of damage to cargo through careful handling and adherence to best practices in packaging and palletizing.
• Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
• Expedited shipment processing by accurately documenting cargo details, including weight, dimensions, and potential hazards.
• Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
• Prevented load shifting or damage by using bracing and strapping techniques.
• Kept storage areas organized, clean, and secure to fully protect company assets.

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
• Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
• Demonstrated strong knowledge of geography and local roads for optimal route selection.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Coordinated efficient routes to avoid delays and optimize schedules.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• Communicated with dispatchers and other personnel to coordinate transportation schedules.
• Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
• Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.