Steve Cockroft
Lubbock,TX
Summary
Multi-tasking and talented Operations Manager bringing 15+ years of experience in management and demonstrated record of accomplishments in shipping . Proficient in operational enhancements, quality improvements and team leadership based on management strategies. Cross-functional collaborator well-versed in developing successful teams and motivating employees to meet individual and team objectives.
Overview
9
9
years of professional experience
Work History
Operations Mmanger
Llano Logistics/Albertsons Companies
01.2020 - Current
- Manage 120+ employees on Shipping and receiving shifts, overseeing efficiency of Loading, selection, onboarding, retention and inbound bound shipments.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Devised processes to boost long-term business success and increase profit levels.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Directed initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards.
- Advanced productivity KPIs by leading trainings on procedures and safety practices.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Designed modern employee recognition program which boosted productivity and improved morale.
Warehouse Superintendent
Albertsons Companies
09.2018 - 01.2020
- Oversee and motivate a team of 170+ union employees and 8 Supervisors
- Lead warehouse improvement initiatives to advance operational efficiencies and increase revenue. Total monthly savings of $84,000
- Conduct inventory audits with 100% accuracy following company procedures which reduced store returns by 17% and a total cost of $7,300 a week
- Train new staff on job duties, company policies, and safety procedures for rapid onboarding
- Work with our Operations Managers to resolve warehouse problems, improve operations and provide exceptional customer service
- Negotiated agreements between union employees to clarify misunderstood directions and resolve conflicts affecting performance
- Implemented a safety program that included a pallet jack assessment form, forklift assessment form, new hire test, trainer guidelines, perishable guidelines which reduced the IFR by 8.3 points and 34 days without a loss time incident
- Effectively improved retention by 24% in my first quarter and an additional 30% the quarter after that by working closely with the new hires each week with a cost savings of $300,000 a quarter
- Great knowledge of the union handbook; no grievances
- Uphold the company policy to ensure we run in an efficient manner
- Set quarterly goals for the supervisors for team building and overall cost savings
- Implemented a new loader line up to reduce loading hours 80 hours a week with a cost savings of $8,000 a month
- In charge of scheduling of the shipping department which results in fewer hours used on a given day
- Apply excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations
- Effectively reduced the number of Abandonment's by 60% each day by implementing an easy to follow set of guild lines, which reduced cost by $15,000 a month
- Planned and executed the EXE shut down in Oct of 2018
Operations Supervisor
Safeway/Albertsons Distribution
06.2017 - 09.2018
- Oversaw daily shipping operations, including loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of 100+ member team
- Build the manning (daily man power) to ensure all employees are in the correct area according to their seniority. Managed the labor in all areas to ensure we make our daily and weekly production goals
- Oversaw daily shipping operations, including loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of 100+member team
- Implemented innovative programs, including a safety program and a retention tracker to increase employee loyalty and reduce turnover with a total cost savings of $125,000 for the quarter
- Tracked and analyzed profitability and key metrics of the shipping department to improve overall profitability with a cost savings of $17,000 a week
- Increased quarterly staff retention rate by 50% after implementing new training programs
Site Manager
S3 Sanitation
02.2017 - 06.2017
- Monitored, coached and managed a team of 25 employees each night
- Successfully hit the 25% profit numbers within 3 weeks of employment
- Developed training manual and on-the-job training programs for procurement, food preparation and sanitation
- Oversaw employee attendance record, handled payroll and ordered new materials for sites
- Kept site compliant with OSHA, federal, state and local regulations to prevent unnecessary delays
- Interviewed, hired and trained new workers
Floor Supervisor
Plastics General
02.2016 - 02.2017
- Evaluated and supervised 26 floor employees to improve performance
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives
- Tracked and prioritized work orders to meet daily production requirements
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives
- Effectively reduced receiving hours by implementing a time standard for incoming loads
Education
Mt Graham High school
Safford, AZSkills
- Warehouse staff management
- Strong problem solving skills
- Leadership ability
- Strong communicator
- Staff training
- Dedicated
- Warehouse safety
- Warehouse procedures
- Works Well Under Pressure
- Policy implementation
- Operational planning
- Computer programs
Timeline
Operations Mmanger
Llano Logistics/Albertsons Companies
01.2020 - Current
Warehouse Superintendent
Albertsons Companies
09.2018 - 01.2020
Operations Supervisor
Safeway/Albertsons Distribution
06.2017 - 09.2018
Site Manager
S3 Sanitation
02.2017 - 06.2017
Floor Supervisor
Plastics General
02.2016 - 02.2017
Mt Graham High school
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