Steve Dostie
Bristol,NH
Summary
Experienced alarm installation technician skilled in security system installation, low-voltage wiring, and system troubleshooting. Known for reliable service, clear customer communication, and fast technical diagnostics.
Overview
28
28
years of professional experience
Work History
Alarm Installation Technician
ADT Security Services Inc.
Hollis, New Hampshire
01.1999 - Current
- Installed ADT security alarms, sensors, and control panels in customer homes.
- Wired low-voltage cabling for ADT intrusion and fire alarm systems to ensure reliable operation.
- Installed security systems following safety protocols and industry standards, ensuring compliance and safety.
- Programmed alarm panels and keypads for ADT security service settings.
- Tested alarm signals, devices, and backup batteries after installation.
- Conduct thorough system tests to ensure optimal functionality and performance.
- Diagnosed and resolved technical issues, enhancing system reliability and improving customer satisfaction.
- Execute installations efficiently to minimize disruption and ensure customer satisfaction.
- Explain system features and functionalities to customers in an understandable manner.
- Address customer inquiries promptly to enhance service experience and trust.
- Work closely with team members to coordinate installation schedules and tasks.
- Share knowledge and best practices with colleagues to improve overall team performance.
Education
High School Diploma -
Newfound Regional High School
Bristol, NH06-1990
Skills
- Security system installation
- Alarm system configuration
- Fire alarm systems
- Low-voltage wiring
- Intrusion detection
- Access control systems
- CCTV installation
- Signal testing
- System diagnostics
- Technical diagnostics
- Problem solving
- Technical customer interaction
- Team collaboration
- Time management
- Client relationship management
Timeline
Alarm Installation Technician
ADT Security Services Inc.
01.1999 - Current
High School Diploma -
Newfound Regional High School