Steve Dye
Manchester,TN
Summary
Accomplished Sales Manager offering 25 years of experience developing and maximizing Seal Coat and oil spreading sales. Diligent in building and retaining accounts by providing support and attentive service. Successful record of expanding network connections through persuasive brand imaging.
Overview
36
36
years of professional experience
Work History
Sales Manager
Diversified Asphalt Products
06.1999 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Established successful procedures for day-to-day operations and long-term planning.
- Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
- Prepared bids and proposals to submit to clients and secure new business.
- Contributed to company success by consistently meeting or exceeding target profit margins on awarded projects.
Sales Associate
RL Stephens Tool
07.1990 - 06.1999
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Pitcher
Oakland A's
06.1988 - 06.1990
- Throw strikes
Education
Associate of Arts - General Studies
Mt. San Antonio College
Walnut, CA06.1988
Skills
- Lead Generation
- Decision-Making
- Networking Events
- Operations Management
- Goals and performance
- Sales operation
- Vendor Management
Timeline
Sales Manager
Diversified Asphalt Products
06.1999 - Current
Sales Associate
RL Stephens Tool
07.1990 - 06.1999
Pitcher
Oakland A's
06.1988 - 06.1990
Associate of Arts - General Studies
Mt. San Antonio College
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