Steve Everette
Elkridge,Maryland
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Excelled in boosting productivity, implementing strategic planning, and fostering a culture of continuous improvement. Skilled in KPI reporting and adept at driving significant cost reductions, demonstrating a confident approach to business leadership and operational excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Operations Manager
Misfits Market
12.2023 - Current
- Oversaw workforce management planning, volume predictions and capacity planning.
- Increased team productivity, providing ongoing training, coaching, and performance feedback to staff members.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Ensured regulatory compliance across all aspects of operations by staying current on industry standards while implementing necessary policies or procedures accordingly.
- Continuously assessed emerging trends in operations management along with best practices in order to make informed recommendations for future enhancements.
- Championed change management initiatives to facilitate the successful adoption of new technologies or processes within the organization.
- Reduced weekly labor costs by 23k for increased profitability by optimizing resource allocation and eliminating redundant tasks.
- Managed employee-related issues encompassing labor, turnover and diversity.
- Partnered with cross-functional groups to seamlessly execute large-scale initiatives and drive ongoing improvements.
Production Manager
Imperfect Foods
08.2019 - 12.2023
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Clerk
Pocono Profoods
01.2019 - 08.2019
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Warehouse Order Selector
C&S Wholesale
01.2018 - 01.2019
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Wrapped pallets in shrink wrap prior to loading.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
- Loaded shipments onto trucks with care, ensuring timely deliveries while minimizing damage to products during transit.
- Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
Education
Bachelor of Arts - Operations Management
Temple University
Philadelphia, PA08.2019
Associate of Arts - Business
Fullerton College
Fullerton, CA05.2016
Skills
- Operations Management
- Productivity Improvement
- KPI reporting
- Strategic Planning
- Forecasting
- Facility Management
- Hiring and Onboarding
- Team Leadership
Certification
SQF Certified
Osha Certified Forklift Trainer
CPR Certified
SQF Certified
Safe Quality Food (SQF) certification is a globally recognized program that ensures food safety and quality management at every stage of the supply chain. SQF certification is based on Hazard Analysis Critical Control Points (HACCP), a food safety management system that focuses on identifying and controlling potential hazards in food production
Timeline
Senior Operations Manager
Misfits Market
12.2023 - Current
Production Manager
Imperfect Foods
08.2019 - 12.2023
Clerk
Pocono Profoods
01.2019 - 08.2019
Warehouse Order Selector
C&S Wholesale
01.2018 - 01.2019
Bachelor of Arts - Operations Management
Temple University
Associate of Arts - Business
Fullerton College
SQF Certified
Osha Certified Forklift Trainer
CPR Certified
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