Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
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Steve Freeman

Riviera Beach,United States

Summary

Adept System Administrator known for maintaining reliable and consistent uptime figures. Dedicated to providing business continuity through system availability. Skilled controller of hardware, software and security services for businesses of all sizes. Capable professional experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.

Overview

7
7
years of professional experience
1
1
Certification

Work History

System Administrator

Palm Beach County School District
West Palm Beach, FL
07.2024 - Current
  • Troubleshot application errors and provided technical support to end-users.
  • Maintained inventory of hardware assets including servers, laptops, desktops.
  • Determined and alleviated hardware, software and network issues.
  • Researched, recommended, configured and supported hardware and software for multiple departments.
  • Performed regular backups of critical data and documents.
  • Logged over 200 hours of volunteer service, showcasing dedication to improving IT infrastructure and user support.
  • Ensured compliance with IT policies and regulatory requirements, conducting regular audits and assessments.

Technical Projects

Home Lab Setup
Riviera Beach, FL
05.2024 - Current
  • Created user accounts and managed access rights for users.
  • Configured and maintained system hardware, software and network components.
  • Managed access control policies for users accessing data stored on the Cloud platform.
  • Set up server with Windows Server 2019, 4 clients, and 2 virtual machines.
  • Performed daily backups of critical data files.
  • Deployed virtual machines using VMware vSphere technology.

Sales Associate

Dick Sporting Goods
Wellington, FL
02.2022 - 02.2023
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Delivery Driver

amazon logistics
West Palm Beach, FL
03.2021 - 02.2022
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Graphic Designer

City of Riviera Beach
Riviera Beach, FL
03.2018 - 02.2020
  • Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
  • Selected colors and themes while adding functionality to create new designs.
  • Submitted design ideas to plan projects with customers and managers.
  • Developed engaging marketing and promotional advertisements to generate sales revenue and grow customer base.
  • Created personalized portfolio designs according to rigorous client specifications.

Social Media Manager

City of Riviera Beach
Riviera Beach, FL
03.2018 - 02.2020
  • Developed and implemented strategic social media marketing plans.
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
  • Used editing and graphic design tools to create content and visuals for social channels.
  • Utilized Twitter and Facebook to promote products, services and content.
  • Tracked social media metrics to determine audience growth rate, volume and reach.
  • Employed storytelling for digital content and developed unique campaigns to promote brand engagement.

Education

Associate of Arts - Web Design

Palm Beach State College
Lake Worth, FL
07.2020

High School Diploma -

Riviera Beach Preparatory And Achievement Academy
Riviera Beach, FL
05.2017

Some College (No Degree) - Computer And Information Systems Security

PC Professor - West Palm Beach
West Palm Beach, FL

Skills

  • Performance Testing
  • Network Administration
  • Technical Support
  • Software Installation
  • Web Security
  • Remote Support
  • Troubleshooting and diagnostics

Certification

  • Salesforce
  • Association for Project Management (APM)
  • Certified Sales Executive, Donna Twisted lemeaide - 2018

Accomplishments

Logged over 200 hours of volunteer service, showcasing dedication to improving IT infrastructure and user support.

Timeline

System Administrator

Palm Beach County School District
07.2024 - Current

Technical Projects

Home Lab Setup
05.2024 - Current

Sales Associate

Dick Sporting Goods
02.2022 - 02.2023

Delivery Driver

amazon logistics
03.2021 - 02.2022

Graphic Designer

City of Riviera Beach
03.2018 - 02.2020

Social Media Manager

City of Riviera Beach
03.2018 - 02.2020

Associate of Arts - Web Design

Palm Beach State College

High School Diploma -

Riviera Beach Preparatory And Achievement Academy

Some College (No Degree) - Computer And Information Systems Security

PC Professor - West Palm Beach

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Steve Freeman