Steve Gibbs
Doral,FL
Summary
Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues.
Customer-focused professional with successful 17 year career in Consumer Package Goods sector. Dynamic successful applying Relationship Management and Business Management in busy business environment.
Overview
28
28
years of professional experience
Work History
Team Manager, Sales Leader
Business Manager / Project Coordinator
Bright Vision Digital (RankOne ECOMMERCE)
01.2019 - Current
- BVD is an online eCommerce platform that builds and manages brands on the Amazon and Walmart.com platforms
- Certified Associate in Project Management (CAPM)
- Trained in use of Confluence and JIRA
- Project Coordinator developing training materials for the launch and management of amazon.com eCommerce
- Use of Microsoft products in daily reporting, tracking, and coordinating results, as well as scheduling meetings
- Assisted in planning, organizing, and controlling activities related to RFPs, agreements, and deliverables
- Act as liaison between management and external partners, overseeing project from initiation to completion
- Continual update of tracking sheets, meeting minutes and meeting follow up objectives
- Interfacing with various internal departments for meeting planning, progress tracking and maintaining schedule.
Vice President of Operations and Enrollment
Bright Vision Digital (RankOne ECOMMERCE)
08.2019 - 07.2022
- August 2019 – January 2020: Grew enrollments by 15% and cut ad costs by 9%
- Tested, launched, and trained sales team on the utilization of Salesforce and SUMO scheduler
- Sell and manage sales team, selling education and guidance on setting up and managing Amazon businesses.
National Sales Director, Project Manager
TracFone Wireless, Inc.
07.2017 - 07.2019
- PM and liaison between TracFone and external customers CVS and Navarro in development of retail display projects
- Lead and managed project from RFP to launch in July 2019
- Project consisted of 2000 CVS end caps with retail management, involving CVS, TracFone, Salud Wireless, and others, projected to contribute $70M incremental business
- Lead project management of Navarro Semi assisted sale kiosk
- Launched in 30 stores, within budget, on time
- Projected to result in $15M in incremental business
- Author and prioritize user end stories / acceptance criteria for features
- Guiding meetings with internal / external stakeholders, plus facilitating connection between TF and CVS IT departments testing financial applications
- Execute and report financial analysis / ROI of handset mix, card mix and offers.
National Sales Director, Account Manager
TracFone Wireless, Inc.
03.2008 - 07.2017
- Spearheaded initiatives to grow the national wireless market for America’s number one pre-paid wireless provider: Grew +40% to $150M annual revenue plus 600K customers, over 5 years
- 2008 through 2013
- Designed and launched front end display with 2-year contract, increased distribution, and retail effectiveness
- As a result, achieved Walgreens growth of 45% over plan and channel 16% over plan
- 2011 through 2013
- Coached the growth of new accounts to $6M in handset revenue and $23M in airtime revenue.
Region Sales Manager Pacific Northwest
Brach’s Confections
01.2003 - 01.2008
- Tasked to develop and implement sales initiatives to grow America’s best known bulk candy brand in an extremely competitive environment via sales team and broker relationships
- Established relationships with key vendors, retailers and brokers (Acosta, Advantage, Crossmark)
- Achieved incremental $620K of business in first year by launching 57 points of new distribution, leveraging IRI to project results based on similar retailers, consumer behavior and market trends
- Increased Safeway sales $1.06M via DSD loose candy program
- Used Spectra data to project customer profit picture
- Boosted sales +$945,782 in 2006, up +27% versus previous year
- Recognized as Top Salesman (2006) and honored in Sales Contest Winners Circle (2005).
Region Manager – Seattle, WA
Hershey Foods
01.2001 - 01.2003
- Directed the industry’s best CPG sales force for America’s favorite chocolate in the Pacific Northwest: Trained Account Managers and District Managers in all aspects of territory business, ROI, planning, and forecasting
- Directed efforts of distributors, brokers, and retail sales force
- Grew $53M base by $8.5M.
Key Account Manager – Seattle, WA
Hershey Foods
01.1999 - 01.2001
- Tasked to grow $17M of business in the Pacific Northwest for Hershey Foods: Category Manager: Utilized AC Nielsen, Siebel, and Apollo Space Management software to grow 16% in 1999 and 17.5% in 2000 at Haggen’s, leveraging the 4Ps – product, price, placement, and promotion
- Moved gondola set to high traffic location and adjusted shelf height to accommodate average 5’7” shopper
- 1999 President’s Cup recipient
District Account Supervisor – Seattle, WA
Hershey Foods
01.1998 - 01.1999
- Pleased to train, coach and lead 12 of the finest salespeople in the Seattle Market for America’s favorite chocolate: Coached and trained in consultative selling, focusing on the 4 Ps of retail
- Implemented sales contests which helped grow 1998 and 1999 sales average 8% per year.
Retail Sales Representative – Billings, MT
Hershey Foods
01.1997 - 01.1998
- Tom Smuda, Region Sales Manager in 1998, Upon working with me for a day in the field: “I just had the best day of my career! Steve Gibbs could be a DAS tomorrow!”
Education
Bachelor of Arts (BA) in Business Administration - Finance
University of Washington
Seattle, WA82nd Airborne Division | U.S. Army
Fort Bragg, NCSkills
- CAPM
- Jira
- Confluence
- National Account Management
- New Product Launches
- Contract Negotiation
- New Business Development
- Team Building
- P&L Accountability
- Performance Coaching
- MS Office (PowerPoint, Word, Excel)
- Project Management
- Budget Management
- Operations Management
- Sales Team Leadership
- Customer Focus
- Motivational Abilities
- Employee Scheduling
Timeline
Vice President of Operations and Enrollment
Bright Vision Digital (RankOne ECOMMERCE)
08.2019 - 07.2022
Business Manager / Project Coordinator
Bright Vision Digital (RankOne ECOMMERCE)
01.2019 - Current
National Sales Director, Project Manager
TracFone Wireless, Inc.
07.2017 - 07.2019
National Sales Director, Account Manager
TracFone Wireless, Inc.
03.2008 - 07.2017
Region Sales Manager Pacific Northwest
Brach’s Confections
01.2003 - 01.2008
Region Manager – Seattle, WA
Hershey Foods
01.2001 - 01.2003
Key Account Manager – Seattle, WA
Hershey Foods
01.1999 - 01.2001
District Account Supervisor – Seattle, WA
Hershey Foods
01.1998 - 01.1999
Retail Sales Representative – Billings, MT
Hershey Foods
01.1997 - 01.1998
Team Manager, Sales Leader
Bachelor of Arts (BA) in Business Administration - Finance
University of Washington
82nd Airborne Division | U.S. Army