Expertise in optimizing processes, managing complex projects, and delivering impactful solutions. Strong focus on team collaboration, adaptability, and achieving measurable results. Proven ability to inspire trust, leverage analytical skills, and align with evolving business needs. Experienced with providing high-level consulting services that drive business transformation. Utilizes strategic insights and detailed analysis to support client objectives and implement effective solutions. Strong understanding of managing client relationships and delivering measurable results.
Overview
23
23
years of professional experience
Work History
Senior Consultant
DeWolff, Boberg & Associates
01.2022 - Current
Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
Delivered high-quality solutions for clients through comprehensive research and analysis.
Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
Evaluated clients' needs and created plan of action to provide solutions.
Developed innovative strategies to address complex business challenges, resulting in increased profitability for clients.
Facilitated workshops with clients to identify pain points, establish goals, and define actionable steps towards achieving desired outcomes.
Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
Evaluated existing business processes, recommending improvements that led to increased operational efficiency.
Evaluated staff performance and provided coaching to address inefficiencies.
Devised and implemented processes and procedures to streamline operations.
Developed effective improvement plans in alignment with goals and specifications.
Educated staff on organizational mission and goals to help employees achieve success.
Conducted regular reviews of operations and identified areas for improvement.
Identified key areas in need of improvement and implemented plans to rectify issues.
Collaborated with internal teams to develop customized solutions that addressed unique client needs.
Distribution Manager
Implus
06.2016 - 01.2022
Managed warehouse operations, ensuring proper storage and handling of products to maintain quality.
Coordinated closely with customer service representatives to address any shipping or delivery issues promptly, improving overall customer satisfaction rates.
Established clear communication channels with sales teams to improve coordination between departments, resulting in smoother workflows throughout the organization.
Maintained accurate records of all incoming and outgoing shipments, ensuring proper documentation for regulatory compliance purposes.
Operations Manager
Fedex Freight
01.2008 - 05.2015
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Director of Operations
Cincinnati Fitness Delivery
07.2005 - 01.2008
Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Developed systems and procedures to improve operational quality and team efficiency.
Monitored budget and utilized operational resources.
Oversaw day-to-day production activities in accordance with business objectives.
Head Softball Coach & Adjunct Professor
Bluefield University
05.2002 - 05.2005
Implemented policies for checking academic eligibility before and during time on team.
Implemented injury prevention strategies within training programs, resulting in reduced player injuries during the season.
Organized successful fundraising events to support the softball program''s financial needs.
Improved overall team ranking by focusing on individual skill development and emphasizing teamwork.
Education
MBA - Business Administration
University of Cincinnati
Cincinnati, OH
10.2008
Bachelor of Science - Kinesiology
Bluefield University
Bluefield, VA
05.2003
Skills
Project Management
Project Planning
Project planning and development
Project Scheduling
Accomplishments
Reduced department operating costs by 40% in 4 months.
Saved the company $300,000 over 2 years by implementing a successful productivity improvement plan.
Curative Specialist at Liepold Harrison & Associates, Harrison McLaughlin & AssociatesCurative Specialist at Liepold Harrison & Associates, Harrison McLaughlin & Associates