Steve Halovich

• Trained drivers on safety, route knowledge and courier procedures through check rides and mentorship.
• Planned efficient routes and adjusted plans using GPS software and local road knowledge on numerous routes.
• Served as swing driver to cover other routes for drivers on vacation or out on sick days.
• Managed time effectively to meet tight delivery deadlines.
• Communicated effectively with dispatch and customers to provide status updates.
• Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
• Assisted with loading and unloading freight when necessary.
• Demonstrated ability to handle emergency situations calmly and effectively.

Facilitated setup, operation, and optimization of Estar and FRO systems.

As a Subject Matter Expert, Trained personnel and launched Jamestown, Ashtabula, Erie, Cleveland, Buffalo, and Rochester stations on FRO.

Assisted managers with scheduling, overtime, courier training, vacation planning, and CSM audits.

Completed AIM 2.0 for managment.

• Grouped and routed deliveries by designated areas to optimize delivery efficiency.
• Delivered rush merchandise within tight timelines to meet customer targets.
• Assisted warehouse personnel with loading and unloading cargo from containers and trucks.
• Demonstrated excellent customer service skills during client interactions.
• Operated vehicles safely, adhering to traffic laws and established transportation procedures.
• Maintained compliance with all traffic laws to prevent accidents and ensure safety.

• Executed pre-trip inspections on truck cabs and cargo areas for security compliance.
• Operated vehicles safely, adhering to traffic laws and transportation procedures.
• Maintained regular communication with dispatch regarding route changes and pickup delays.
• Adhered to company policies for safe vehicle operation and transport procedures.
• Ensured proper package handling to minimize damage during transit.
• Reviewed shipping documents to verify load details and hazardous materials presence.
• Optimized routes based on stop information and familiarity with local roads.

• Executed loading and unloading of packages from delivery vehicles into designated cans for trucks and feeders.
• Utilized computer systems for tracking orders, generating labels, and preparing reports.
• Scanned and sorted packages by destination and service type using handheld scanners.
• Managed time effectively to consistently meet or exceed productivity targets.
• Inspected hazardous material packages for damages, documenting findings to accept or reject shipments.
• Adhered to company policies for secure handling of packages throughout processes.
• Trained new package handlers on established procedures and safety protocols.

• Closed product sales to drive revenue growth and foster client loyalty.
• Demonstrated products to potential customers, addressing inquiries to secure sales.
• Managed accounts by delivering customized solutions aligned with customer needs.
• Conducted post-sale follow-ups to ensure satisfaction and resolve any issues.
• Maintained current knowledge of product offerings and pricing structures.
• Effectively managed time to complete tasks on schedule and meet deadlines.
• Attended industry trade shows to promote company products and services.

• Organized site visits with clients in order to discuss ideas about their outdoor space.
• Provided customer service, addressing client concerns and ensuring satisfaction with completed projects.
• Assisted in budgeting and quoting landscaping projects, including labor, materials, and timelines.
• Prepared estimates for material costs associated with each project.
• Collaborated with clients to develop unique designs that meet their needs and budget requirements.
• Supervised installation of landscaping projects from start to finish.