Hi, I’m
Steve Hartmann
Fairfax,VT
Summary
Passionate and proficient in managing and coordinating people and culture initiatives that enhance organizational performance. Demonstrates strong project management and communication skills for effective execution. Expertise in creating inclusive work environments and improving employee satisfaction.
Overview
31
years of professional experience
1
Certification
Work History
Lewis Creek Builders
Project Advisor
02.2024 - Current
Job overview
- Cultivated robust client relationships through effective communication, resulting in increased repeat business.
- Developed detailed project plans and schedules to boost team productivity.
- Allocated tasks among team members while providing essential guidance.
- Incorporated feedback from clients and stakeholders to ensure alignment with project strategies.
- Collaborated across departments to integrate project components into existing processes.
- Coordinated with cross-functional teams to execute complex projects successfully.
- Maintained comprehensive documentation throughout project lifecycle for audits and reference.
- Conducted post-project evaluations to identify areas for improvement and implement initiatives.
Affiliated Associates
Employee Benefits Consultant
01.2011 - 02.2024
Job overview
- Presented to human resources professionals and C-level executives on services and benefits of plans.
- Conducted annual reviews of benefit plans, updating offerings to align with employee needs.
- Implemented wellness programs that boosted employee engagement and productivity.
- Analyzed market trends to develop competitive benefits packages across industries.
- Educated employees on benefit options through presentations and workshops, improving resource comprehension.
- Collaborated with HR teams to streamline onboarding processes for new hires.
- Assisted clients in navigating regulatory compliance, mitigating potential legal risks.
- Cultivated relationships with insurance carriers and vendors for efficient issue resolution.
American Income Life Insurance Company
Insurance Agent
06.2010 - 01.2011
Job overview
- Cultivated strong client relationships through active listening and swift issue resolution.
- Responded promptly to customer inquiries, ensuring effective problem resolution.
- Managed policy renewals, guaranteeing accurate processing and timely coverage updates.
- Educated clients on insurance significance, fostering trust and loyalty.
- Prepared and reviewed insurance applications for compliance with regulations.
- Expanded client base by prospecting new business opportunities and generating referrals.
Compass Group, Eurest
Chef Manager
11.2007 - 10.2009
Job overview
- Executed weekly food orders with suppliers, aligning with kitchen budget and demand forecasts.
- Coordinated food and beverage deliveries to maintain compliance with budget restrictions.
- Ensured adherence to safety and food regulations, significantly reducing illness risks.
- Implemented training programs and performance reviews to enhance kitchen staff capabilities.
Compass Group, Eurest
Executive Chef
09.2006 - 11.2007
Job overview
- Ensured safe, sanitary work environment in compliance with health department regulations.
- Increased customer satisfaction through development of innovative menus for diverse dietary needs.
- Managed business operations, inventory control, and customer service for restaurant.
- Negotiated competitive prices with vendors, strengthening relationships and improving supply costs.
- Oversaw kitchen staff to optimize food production and ensure timely delivery of quality dishes.
- Fostered collaborative, creative work environment among kitchen team members.
- Collaborated with Executive Chefs company-wide to share best practices and create unique menu items.
- Enhanced employee retention by conducting performance evaluations and providing career growth coaching.
Roque's Restaurante
Kitchen Manager
01.2006 - 09.2006
Job overview
- Mentored and trained new team members to enhance teamwork and collaboration within kitchen staff.
- Delivered comprehensive training in food preparation and customer service roles to boost team performance.
- Developed and enforced kitchen policies and procedures to ensure compliance with regulations.
- Contributed to positive workplace culture through engagement, open communication, and support for professional development.
- Maintained relationships with suppliers to secure high-quality ingredients at competitive prices.
- Cultivated a collaborative environment among diverse teams of chefs, cooks, and support staff.
- Encouraged continuous improvement by inviting staff input on operational enhancements.
- Motivated staff towards peak efficiency and quality in all tasks.
Nectar's Presents
Kitchen Manager
10.2005 - 01.2006
Job overview
- Mentored and trained new kitchen staff, enhancing teamwork and collaboration.
- Delivered comprehensive training programs for food preparation and customer service roles.
- Developed and executed kitchen policies to ensure compliance with health regulations.
- Cultivated a positive workplace culture through open communication and professional development support.
- Established strong relationships with suppliers to secure quality ingredients at competitive prices.
- Promoted collaboration among chefs, line cooks, prep cooks, and support staff.
- Encouraged continuous improvement by inviting staff input on operational enhancements.
- Motivated team members to achieve peak performance in efficiency and quality.
Sheraton Hotels
Chef
02.2002 - 09.2005
Job overview
- Maintained organized mise en place to ensure consistent workflow.
- Optimized food preparation processes by implementing time-saving techniques without sacrificing quality.
- Trained kitchen staff to execute various preparation tasks under pressure effectively.
- Responded to dietary concerns and food allergies, creating custom dishes for diverse palates.
- Collaborated with front-of-house team to enhance dining experience and secure positive feedback.
- Mentored junior chefs in culinary techniques, promoting a collaborative work environment.
- Conducted training sessions on kitchen safety, sanitation, and cooking techniques for new staff members.
- Managed kitchen personnel while supervising culinary activities to maintain high standards.
Prudential Healthcare
Precertification Specialistion
10.1998 - 07.1999
Job overview
- Demonstrated adaptability and quick learning in fast-paced environments.
- Ensured effective communication among healthcare providers, patients, and insurance companies.
- Proactively identified potential roadblocks to mitigate delays in precertification process.
- Elevated patient satisfaction through compassionate support during precertification.
- Expanded expertise in industry regulations through continuous professional development.
- Collaborated effectively within teams while also excelling in independent tasks.
- Exhibited strong personal responsibility and self-motivation throughout all projects.
The Homestead Restaurant
Chef
04.1994 - 10.1998
Job overview
- Developed new recipes and flavor combinations to elevate customer dining experience.
- Streamlined kitchen operations through implementation of inventory management system.
- Created visually appealing dishes from scratch using seasonal ingredients.
- Customized meal options to meet diverse dietary requirements effectively.
- Fostered positive work culture among kitchen staff through open communication.
- Collaborated with front-of-house team to ensure efficient service and prompt issue resolution.
- Assisted in menu planning to attract repeat business and enhance customer satisfaction.
- Crafted innovative menu items that utilized seasonal ingredients for a unique dining experience.
Education
Berklee College of MusicBoston, MA
Associate of Arts from Stage Performance And Songwriting
The Restaurant School of PhiladelphiaPhiladelphia, PA
Associate of Arts from Culinary Arts
Skills
- Customer relations
- Data analysis
- Coaching
- Activity planning
- Team collaboration
- Problem solving
- Communication skills
- Organization
- Active listening
- Relationship building
- Strategic thinking
Certification
LUTCF
Dale Carnegie Graduate
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Project Advisor
Lewis Creek Builders
02.2024 - Current
Employee Benefits Consultant
Affiliated Associates
01.2011 - 02.2024
Insurance Agent
American Income Life Insurance Company
06.2010 - 01.2011
Chef Manager
Compass Group, Eurest
11.2007 - 10.2009
Executive Chef
Compass Group, Eurest
09.2006 - 11.2007
Kitchen Manager
Roque's Restaurante
01.2006 - 09.2006
Kitchen Manager
Nectar's Presents
10.2005 - 01.2006
Chef
Sheraton Hotels
02.2002 - 09.2005
Precertification Specialistion
Prudential Healthcare
10.1998 - 07.1999
Chef
The Homestead Restaurant
04.1994 - 10.1998
Berklee College of Music
Associate of Arts from Stage Performance And Songwriting
The Restaurant School of Philadelphia
Associate of Arts from Culinary Arts
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