Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steve Johnson

Kalama

Summary

Accomplished Regional Operations Manager with a proven track record in driving operational efficiency and enhancing customer satisfaction. Strong expertise in strategic planning and project management.

Overview

25
25
years of professional experience

Work History

Regional Operations Manager

Cowlitz Clean Sweep
Longview, WA
01.2022 - 01.2026
  • Streamlined operational processes to enhance efficiency and reduce costs across regional branches.
  • Implemented training programs to elevate staff performance and improve service delivery standards.
  • Developed strategic initiatives to optimize resource allocation and maximize productivity in operations.
  • Led cross-functional teams in executing projects that increased overall service quality and customer satisfaction.
  • Monitored key performance indicators to identify trends, drive improvements, and ensure compliance with industry standards.

Department Manager

Cowlitz Clean Sweep
Longview, WA
01.2013 - 01.2022
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Sales Manager

Cowlitz Clean Sweep
Longview, WA
01.2001 - 01.2013
  • Developed and implemented sales strategies to enhance customer engagement and drive revenue growth.
  • Analyzed market trends to identify opportunities and adjust sales tactics accordingly.
  • Fostered strong relationships with clients, resulting in increased repeat business and referrals.

Education

High School Diploma -

North Salem
Salem, OR
06-1977

Skills

  • Operational efficiency
  • Excellent interpersonal skills
  • Staffing oversight
  • Forecasting
  • Environmental compliance
  • Report writing experience
  • Staff supervision
  • Sales support
  • Expense tracking
  • Safety protocol
  • Operational controls development
  • Supervisory role background
  • Customer and vendor relations

Timeline

Regional Operations Manager

Cowlitz Clean Sweep
01.2022 - 01.2026

Department Manager

Cowlitz Clean Sweep
01.2013 - 01.2022

Sales Manager

Cowlitz Clean Sweep
01.2001 - 01.2013

High School Diploma -

North Salem

Similar Profiles

  • Dean Evans-YoxallDean Evans-Yoxall

    Regional Operations Manager at Harsco RailRegional Operations Manager at Harsco Rail

  • Brennan JonesBrennan Jones

    Regional Operations Manager at Riverstone LogisticsRegional Operations Manager at Riverstone Logistics

  • ERIC DUNNERIC DUNN

    Regional Operations Manager at Daikin Comfort TechnologiesRegional Operations Manager at Daikin Comfort Technologies

  • Ayesha ShangeAyesha Shange

    Regional Operations Manager at Seattle coffee co/ The kitchen companyRegional Operations Manager at Seattle coffee co/ The kitchen company

  • Lynnette PittamLynnette Pittam

    Regional Operations Manager at Fort St John Dental ClinicRegional Operations Manager at Fort St John Dental Clinic

CREATE PROFILE