Summary
Overview
Work History
Education
Skills
Timeline
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Steve Jones

Grovetown,Georgia

Summary

Dynamic and dedicated professional with a strong background in customer service at Krogers Grocery Store. Proven ability to enhance customer satisfaction through effective issue resolution and cash handling. Recognized for reliability and attention to detail, consistently maintaining accurate cash drawers and inventory levels while fostering positive customer relationships.

Overview

2026
2026
years of professional experience

Work History

Cashier/bagger

Krogers Grocery Store

Arrange groceries systematically

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Cashier/stock

Circle K
03.2023 - Current
  • Assisted customers as they entered store and reacted swiftly to customer requests.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Cook/dishwasher

Shane's Ribshack
11.2021 - 03.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.

Cook's Assistant

Rhinehart's Oyster Bar
10.2020 - 11.2021
  • Collaborated with the cook to develop daily specials that incorporated fresh ingredients from local suppliers, promoting sustainability and supporting small businesses.
  • Assisted with portion control measures to maintain consistency in serving sizes across all menu items.
  • Demonstrated flexibility by adapting to changing priorities or special requests from cook during meal preparation.
  • Kept an organized kitchen workspace by properly disposing of trash, recycling materials, and breaking down boxes efficiently.
  • Managed time effectively under pressure while completing multiple tasks simultaneously such as chopping vegetables, cooking side dishes, and washing dishes.
  • Maintained high levels of hygiene and food safety by regularly cleaning equipment, utensils, and kitchen workspaces.
  • Reduced food waste by monitoring inventory levels and informing the cook about any potential shortages or expired products.
  • Facilitated teamwork among kitchen staff members through clear communication regarding tasks at hand or upcoming needs throughout shifts.

Sheet Metal Worker

Sheet Metal Engineers
05.2018 - 06.2020
  • Used rulers, squares and scribes to measure and mark dimensions and reference lines on materials.
  • Improved project efficiency by accurately measuring, cutting, and assembling sheet metal components.
  • Enhanced workplace safety through proper use of tools and equipment during fabrication tasks.
  • Completed projects on time by effectively prioritizing tasks and maintaining focus on work progress.
  • Fastened joints and seams together to assemble components into sheet metal products.
  • Ensured high-quality workmanship by thoroughly inspecting finished products for alignment and compliance with specifications.
  • Demonstrated expertise in various techniques such as bending, rolling, forming, cutting, punching, drilling, riveting, soldering, and brazing of sheet metal materials.
  • Observed safety practices and procedures to maintain safe and clean working environment.
  • Conducted regular maintenance and calibration of sheet metal machinery, ensuring operational efficiency and safety.
  • Reduced material waste significantly with precise measurements and efficient cutting techniques.

Material Handler

Coca-Cola
06.2016 - 07.2018

Education

GED - Welding

Augusta Technical College
Augusta, GA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • Cash handling
  • Customer service excellence
  • Reliability and punctuality
  • Customer relations
  • Order taking
  • Professionalism and courtesy
  • Product restocking
  • Product knowledge
  • Issue resolution
  • Merchandise restocking
  • Cash drawer balancing
  • Refund handling
  • Attention to detail
  • Inventory management
  • Order packaging
  • Inventory control

Timeline

Cashier/stock

Circle K
03.2023 - Current

Cook/dishwasher

Shane's Ribshack
11.2021 - 03.2023

Cook's Assistant

Rhinehart's Oyster Bar
10.2020 - 11.2021

Sheet Metal Worker

Sheet Metal Engineers
05.2018 - 06.2020

Material Handler

Coca-Cola
06.2016 - 07.2018

Cashier/bagger

Krogers Grocery Store

GED - Welding

Augusta Technical College
Steve Jones