Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Proficiencies
Timeline
Generic

Steve Kane

Post Falls

Summary

Analytical professional equipped with technical expertise and strong critical thinking skills, excelling in data-driven environments. Demonstrates a proactive approach to challenges. Proven ability to work independently or collaboratively, delivering exceptional results.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Account Protection Supervisor

Bread Financial
Coeur
07.2020 - 06.2025
  • Directed daily operations for a team of 18 employees, enhancing overall performance.
  • Monitored employee productivity to identify improvement opportunities.
  • Developed strategies that boosted team effectiveness and output.
  • Collaborated with departments to synchronize workflow processes.
  • Streamlined workflows, significantly reducing project completion times.
  • Resolved customer complaints swiftly, resulting in higher satisfaction and loyalty.
  • Implemented operational procedures that increased overall efficiency.

Fraud Associate

Bread Financial
Coeur D'Alene
01.2015 - 07.2020
  • Investigated cases of suspected fraudulent activities, including tracing money trails and analyzing documents.
  • Communicated effectively with customers regarding suspected fraudulent activities or suspicious behavior.
  • Identified areas where additional controls could be implemented to prevent future fraud incidents.
  • Documented all investigative findings in a clear, concise manner for senior management review.

Shipping and Receiving Clerk

Century Publishing
Post Falls
02.2010 - 01.2015
  • Coordinated vendor shipping schedules and resolved backorders efficiently.
  • Reviewed customer orders for accuracy prior to shipment.
  • Operated computer systems to track shipping activities effectively.
  • Collaborated with carriers such as FedEx, UPS, USF Reddaway, and Oak Harbor Freight.
  • Processed outbound shipments by preparing bills of lading and labeling products.
  • Received incoming shipments, verifying quantity and condition against purchase orders.
  • Communicated daily with production team to establish priority shipments.

Education

Some College (No Degree) - Applied Psychology

Southern New Hampshire University
Hooksett, NH

Skills

  • Performance monitoring
  • Customer service
  • Shipping logistics
  • MS Excel experience
  • Workflow optimization
  • Data analysis
  • Process improvement
  • Team management

Affiliations

  • Community Theatre
  • Volunteer opportunities - military veteran support

Certification

  • Forklift operator certification (last in 2015, will recertify)

Proficiencies

  • MS Excel and PowerPoint.
  • Inventory control
  • Process analysis

Timeline

Account Protection Supervisor

Bread Financial
07.2020 - 06.2025

Fraud Associate

Bread Financial
01.2015 - 07.2020

Shipping and Receiving Clerk

Century Publishing
02.2010 - 01.2015

Some College (No Degree) - Applied Psychology

Southern New Hampshire University

Similar Profiles

CREATE PROFILE