Summary
Work History
Education
Skills
References
Clubs/Activities
Timeline
Generic

Steven M. Kerbaugh Jr.

Williamstown,NJ

Summary

To secure a position within this respected work field.

Experienced with diagnosing and repairing wide range of mechanical issues. Utilizes advanced diagnostic tools and techniques to ensure optimal vehicle performance. Track record of maintaining high standards of safety and efficiency in all repair and maintenance tasks.

Work History

Cashier/Ice Cream Server

WWW.ICECREAM.CONE
  • Greeted customers entering store and responded promptly to customer needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Customer Service Representative / Pizza Maker

Dominos
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

C- Class Mechanic

Ace Ford
  • Received Ford Electrical/Brakes/Suspension/Steering Certifications
  • Performed pre-delivery inspection for new vehicles
  • Oil changes, brakes, multi point inspections, tire changes
  • Performed multiple technical service bulletins and recalls on cars varying from door lock actuators to thermostat to etc
  • Operated Integrated Diagnostic Software
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical and electrical issues.

Lead Mover /Box Truck Driver

Lou Wilson Moving Company
  • Carried various sized items
  • Loaded box truck style vehicles with boxes and furniture safely to ensure customer satisfaction
  • Drove 20 foot box truck over 1,000 miles per month, distributing load weight evenly and utilizing space efficiently.
  • Provided instructions and methods to crews consisting of 3 to 9 workers
  • Reduced damage claims through careful handling of fragile items and proper use of equipment.
  • Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
  • Navigated through various weather conditions, ensuring the safe transport of goods while maintaining a professional demeanor.

Owner/Operations Manager

Powerhouse Movers
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Achieved rapid assembly times by mastering the use of power tools, manual tools, and other assembly equipment.
  • Contributed to team success with consistent high-quality workmanship in assembling various types of furniture.

Education

Ford Certifications

Rowan College of Gloucester County

High School -

Williamstown High School
Williamstown, NJ
01.2017

Skills

  • Customer relations
  • Electrical systems
  • Maintenance and repairs
  • Troubleshooting skills

References

  • Jon Barcelo, Operations manager, Louis Wilson Moving Company, (856)-404-2469
  • Jeff Wilson, Owner, Louis Wilson Moving Company, (609)-206-0324

Clubs/Activities

  • Cadet in the Air Force Junior Reserve Officer Training Core (AFJROTC), 4 years
  • Attended Summer Leadership School with (AFJROTC), Fort Dix
  • Former Member of the National Honor Society, Williamstown High School

Timeline

High School -

Williamstown High School

Cashier/Ice Cream Server

WWW.ICECREAM.CONE

Customer Service Representative / Pizza Maker

Dominos

C- Class Mechanic

Ace Ford

Lead Mover /Box Truck Driver

Lou Wilson Moving Company

Owner/Operations Manager

Powerhouse Movers

Ford Certifications

Rowan College of Gloucester County

Similar Profiles

CREATE PROFILE
Steven M. Kerbaugh Jr.