Steve KEY
Spokane,WA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
ISS/IPO
O'Reilly Auto Parts
Spokane, WA
05.2024 - Current
- In my role as an auto parts specialist, I gained extensive experience working with CAL Cars and providing exceptional service through O'Reilly auto parts.
- Sourced and provided technicians with essential parts and fluids, facilitating successful vehicle repairs in the shop.
- Established and maintained professional relationships with all vendors.
- Recognized by management for providing exceptional customer service.
Parts Specialist
Porsche
Spokane, WA
01.2022 - 05.2023
- Managed vendor relationships by ensuring that orders were filled accurately and on time.
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Conducted thorough inspections on incoming parts to identify any potential damage.
- Sourced correct parts and fluids for technicians and customers.
RSS
O'Reilly Auto Parts
Spokane, WA
07.2020 - 01.2022
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Monitored and controlled the flow of money in the store
- Oversaw daily tasks and responsibilities as the assigned manager on duty.
Education
Associate of Applied Science - Automotive Technology
Spokane Community College
Spokane, WA06-2021
Skills
- Automotive Knowledge
- Customer Relations
- Interpersonal Communication
- Analytical and Critical Thinking
- Attention to Detail
- Multitasking
- Dependable and Responsible
- Friendly, Positive Attitude
- Cultural Awareness
Certification
- ASE certifications
References
References available upon request.
Timeline
ISS/IPO
O'Reilly Auto Parts
05.2024 - Current
Parts Specialist
Porsche
01.2022 - 05.2023
RSS
O'Reilly Auto Parts
07.2020 - 01.2022
Associate of Applied Science - Automotive Technology
Spokane Community College
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