Steve Killion
Sales
Beaverton,Oregon
Summary
Dynamic sales profession with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Dedicated sales professional offering experience recommending, selecting and assisting with locating merchandise based on the needs of the individual consumer.
Overview
28
28
years of professional experience
Work History
Salesperson
West Coast Roofing And Painting
08.2016 - Current
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated new leads through networking and attending industry events.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Increased sales and customer satisfaction through personalized servicing.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
Salesperson
Empire Carpet
03.2015 - 06.2016
- Built relationships with customers and community to promote long term business growth.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Attended monthly sales meetings and quarterly sales trainings.
- Contributed to event marketing, sales and brand promotion.
- Increased sales and customer satisfaction through personalized servicing.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Used customer insights to develop innovative sales strategies to increase sales.
Sales Representative
1-5 Exteriors
02.2014 - 04.2015
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated new leads through networking and attending industry events.
Mortgage Loan Officer
Sterling Bank
02.2011 - 03.2014
- Developed and implemented marketing campaigns to generate new business opportunities.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Assessed loan portfolios for compliance with underwriting policies.
- Explained different types of loans pertaining to client situations.
- Monitored pipelines to track and log status of loans.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Explained very technical financial information to applicants in easy to understand language
Mortgage Broker/Owner/Operator
Spartan Mortgage
05.1995 - 04.2010
- Prepared annual budgets with controls to prevent overages.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Managed a 16 station auto dialer and telemarking room for lead generation
Education
Associate of Arts - General Studies
Clatsop Community College
Astoria, OR1984
Sales Training
Zig Ziglar Sales Seminars
Bachelor of Arts - Business Administration And Management
Sacramento State
Sacramento, CA09.1986
High School Diploma -
Astoria High School
Astoria, OR06.1982
Skills
- Information Cataloging
- Buying Signals
- Sales Management
- Prioritizing Workflows
- Follow up system
- Referall system
- Cross-Selling Products and Services
- Trial Close
- Sales Presentation
- Sales Process
- Deal Negotiations
- Prospecting Skills
Timeline
Salesperson
West Coast Roofing And Painting
08.2016 - Current
Salesperson
Empire Carpet
03.2015 - 06.2016
Sales Representative
1-5 Exteriors
02.2014 - 04.2015
Mortgage Loan Officer
Sterling Bank
02.2011 - 03.2014
Mortgage Broker/Owner/Operator
Spartan Mortgage
05.1995 - 04.2010
Associate of Arts - General Studies
Clatsop Community College
Sales Training
Zig Ziglar Sales Seminars
Bachelor of Arts - Business Administration And Management
Sacramento State
High School Diploma -
Astoria High School
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