Steve Knight
Cartersville,GA
Summary
With a proven track record at Windstream Telecommunications, I excel in multitasking and computer skills, significantly enhancing operational efficiencies. Expert in Edge Device Setup and Router Configuration, my collaborative efforts have led to notable process improvements and reduced downtime, showcasing my ability to adapt and achieve in fast-paced environments. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
34
34
years of professional experience
Work History
BST II
Windstream Telecommunications
06.2011 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Completed routine maintenance and repair.
- Utilized various software and tools to streamline processes and optimize performance.
Low Voltage Technician
Tele-Dynamics
07.2004 - 12.2010
- Mounted panels for motion detectors, keypads and controls.
- Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.
- Reduced downtime, diagnosing and repairing malfunctions in low voltage systems promptly.
- Proactively identified potential issues in low voltage systems for early resolution, preventing costly future problems.
- Demonstrated system use, maintenance and care to customers.
- Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
- Improved system efficiency by installing and maintaining low voltage wiring, devices, and control systems.
Security System Technician
Fleetwood Security
05.2000 - 07.2004
- Maintained detailed records of completed work orders, allowing for efficient tracking of service history and warranty information.
- Collaborated effectively with team members to complete large-scale installation projects within tight deadlines.
- Assisted in the development of customized security solutions, tailoring components based on individual client specifications.
- Delivered comprehensive training sessions to clients on the proper usage of their new security systems, ensuring optimal functionality and user confidence.
- Reduced false alarms by calibrating motion detectors and adjusting system settings as needed.
- Performed thorough testing procedures post-installation, validating that all components were functioning as intended before final project sign-off from clients.
- Optimized security system configurations to meet clients'' unique needs and requirements.
- Assisted in inventory management, ensuring that all necessary supplies were readily available for upcoming installation projects.
Extruder Machine Operator
Glad Manufacturing
01.1995 - 03.1999
- Collaborated with cross-functional teams to implement process improvements that resulted in reduced waste and increased throughput rates.
- Utilized strong attention to detail while inspecting finished products for any defects or inconsistencies according to established guidelines.
- Improved product quality by carefully monitoring and adjusting extruder machine settings for optimal performance.
- Contributed to increased production efficiency through effective communication with team members and timely completion of tasks.
- Managed raw material inventory to ensure uninterrupted operation of extruder machines, minimizing delays in production schedule.
- Enhanced overall operational efficiency by closely monitoring machine parameters during production runs, making necessary adjustments when required.
- Coordinated with Quality Control department to conduct regular inspections of finished products, maintaining high standards of quality assurance.
- Reduced production downtime by performing routine maintenance and troubleshooting issues with extruder equipment.
- Documented daily production records accurately, providing valuable data for management review and analysis.
- Changed out screens, dies, and inserts to fit different production needs.
- Took apart machinery, cleaned parts, and replaced damaged or worn out components.
- Started up and ran extrusion lines producing wide range of products for [Type] industry OEMs.
- Adjusted equipment for new product line and performed troubleshooting to deliver quality in operations.
- Troubleshot and corrected machine-related problems through proper equipment adjustments.
- Measured extruded products to identify imperfections, adjusting controls to adhere to project specifications.
Maintenance Technician
Goodyear Tire & Rubber
01.1991 - 09.1995
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
Education
No Degree - Telecommunications
Gadsden State Community College
Gadsden, ALSkills
- Computer skills
- Multitasking Abilities
- Planning
- Edge Device Setup Expertise
- VeloCloud SD-WAN service
- Router Configuration Expertise
- Office Suite
- Voice Over IP
Languages
4
Skills
- Optimistic Mindset
Affiliations
Hunting and Fishing
Pickle Ball
References
References available upon request.
Timeline
BST II
Windstream Telecommunications
06.2011 - 02.2025
Low Voltage Technician
Tele-Dynamics
07.2004 - 12.2010
Security System Technician
Fleetwood Security
05.2000 - 07.2004
Extruder Machine Operator
Glad Manufacturing
01.1995 - 03.1999
Maintenance Technician
Goodyear Tire & Rubber
01.1991 - 09.1995
No Degree - Telecommunications
Gadsden State Community College
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