Steve Kramer
Stapleton,NE
Summary
Dynamic educator and leader with a proven track record at Mid Plains Community College, enhancing student performance through innovative curriculum development and effective classroom management. Expert in technology integration and collaborative team play, I have significantly contributed to professional development and safety protocol adherence, achieving notable improvements in learning outcomes and operational efficiency.
Overview
41
41
years of professional experience
Work History
Diesel Technology Instructor
Mid Plains Community College
03.2013 - Current
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Promoted classroom safety, collaboration, and best practices.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
- Tested and evaluated students on materials presented in workshops and classes.
Route Delivery Driver
Fed Ex Ground & Home Delivery
05.2011 - 03.2013
- Conducted daily vehicle inspections, addressing any maintenance needs for optimal performance.
- Completed accurate documentation of each delivery, maintaining organized records for reference purposes.
- Operated various types of vehicles skillfully, adapting to different sizes and weight capacities as required per route assignments.
- Built strong relationships with customers, resulting in repeat business and positive feedback.
- Collaborated with dispatchers to resolve any delivery issues or discrepancies promptly.
- Loaded and unloaded trucks efficiently, minimizing potential for damaged goods during transport.
- Increased overall productivity by implementing effective time management strategies while on the road.
- Contributed to team success by assisting fellow drivers when needed or requested by supervisors.
Facility Maintenance Manager
Midwest Renewable Energy
07.2008 - 03.2011
- Coordinated with vendors to obtain cost-effective solutions, negotiating contracts for maintenance services and supplies.
- Scheduled routine maintenance and repair of facility equipment.
- Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.
- Evaluated facilities to determine if company maintenance protocols complied with Nebraska health and safety regulations.
- Managed staff of 12, created work schedules, distributed assignments, and supervised day-to-day operations.
- Inspected facility and assessed its equipment status and operating systems for functionality and safety.
- Oversaw contractor relationships during site improvements or expansions by managing bid processes, contract negotiations and ensuring the successful completion of projects.
Shop Supervisor
Crete Carrier Corporation
08.2004 - 03.2011
- Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
- Developed strong team dynamics, fostering a positive work environment for all staff members.
- Mentored and trained new employees to ensure consistent service standards across the team.
- Checked incoming orders and organized new stock.
- Improved store efficiency by implementing new inventory management processes.
- Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
- Ensured adherence to company policies, safety regulations, and local laws by educating staff about compliance requirements.
- Streamlined operations through effective employee scheduling and task delegation.
- Collaborated with upper management to establish goals and objectives for the store''s performance.
- Analyzed sales data regularly to make informed decisions about future promotions or stock adjustments.
- Enhanced customer satisfaction by ensuring prompt resolution of complaints and inquiries.
- Coordinated with vendors to negotiate favorable terms for product sourcing and delivery schedules.
- Resolved conflicts between team members swiftly to maintain a harmonious work environment conducive to productivity.
- Managed budgets and financial records, maintaining accurate accounting practices for the store.
- Initiated staff training programs aimed at improving skills such as customer service techniques or inventory management software usage.
- Implemented loss prevention strategies, reducing overall shrinkage in the store.
- Continuously monitored industry trends to stay competitive within the market space while adapting business strategies accordingly.
- Mentored team members to enhance professional development and accountability in workplace.
Shop Manager/Unit Maintenance Manager
Nebraska Army National Guard
04.1983 - 08.2004
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Trained team members in successful strategies to meet operational and sales targets.
- Mentored team members to enhance professional development and accountability in workplace.
- Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Evaluated employee performance through regular reviews, setting clear expectations, and offering constructive feedback for continuous development.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Reduced shrinkage through regular audits, strict adherence to loss prevention guidelines, and employee training sessions.
- Improved staff morale through regular recognition programs, rewards incentives, open communication channels, resulting in lower employee turnover rates.
- Reported issues to higher management with great detail.
Education
No Degree - NC3 Certification Courses
Tennessee College of Applied Technology - Elizabethton
Elizabethton, TN2023
Bachelor of Science - Adult Education
Bellevue University
Bellevue, NE06.2021
No Degree - Detroit Diesel Engines DD13-DD15
Interstate Detroit
Minneapolis, MN2014
Associate of Applied Science - Diesel Technology
Mid Plains Community College
North Platte, NE05.2001
Skills
- Strong Communication Skills
- Understanding of learning styles
- Group and individual instruction
- Ability to motivate students
- Collaborative Team Player
- Continuous professional development
- Adaptable teaching approach
- Progress Evaluations
- Multicultural Sensitivity
- Problem-Solving
- Schedule Management
- Team Collaboration
- Positive Reinforcement
- Safety Protocols
- Documentation And Reporting
Accomplishments
Class A CDL Licensed
Certified Forklift Operator
Certified Telehandler Operator
Nebraska National Guard Supervised team of 22 subordinate members. Consisting of females, males working as wheeled vehicle mechanics, tracked vehicle mechanics, inventory parts stock, and individual mechanic tools sets.
Responsibilities included unit equipment readiness, personnel training and professional development
Additional Information
I currently have 41 years of successful experience of supervisory and managerial duties of equipment and personnel. This includes military units, commercial trucking shop, manufacturing plant equipment, agricultural equipment, diesel and automotive equipment, tools, safety equipment and special tools as required for successful job completion, and customer service satisfaction. My supervisory duties include working with multi-cultural female and male technicians in many shop duty capacities such as work order writing, technician duties, trouble shooting, diagnostics, use of critical thinking for problem resolution and repair. My current duties include educating and molding students into future productive and successful technicians that will help fulfill a shortage across many such fields as automotive dealerships, construction equipment dealerships, agriculture dealers.
Timeline
Diesel Technology Instructor
Mid Plains Community College
03.2013 - Current
Route Delivery Driver
Fed Ex Ground & Home Delivery
05.2011 - 03.2013
Facility Maintenance Manager
Midwest Renewable Energy
07.2008 - 03.2011
Shop Supervisor
Crete Carrier Corporation
08.2004 - 03.2011
Shop Manager/Unit Maintenance Manager
Nebraska Army National Guard
04.1983 - 08.2004
No Degree - NC3 Certification Courses
Tennessee College of Applied Technology - Elizabethton
Bachelor of Science - Adult Education
Bellevue University
No Degree - Detroit Diesel Engines DD13-DD15
Interstate Detroit
Associate of Applied Science - Diesel Technology
Mid Plains Community College
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