Steve Kuo
Cypress,CA
Summary
Dynamic entrepreneur and former owner of Flame Broiler, adept in small business operations and customer relations. Excelled in fostering employee engagement and enhancing customer satisfaction through innovative management and efficient processes. Skilled in financial management and relationship building, significantly boosting business growth and team productivity without specific numerical detail.
Overview
25
25
years of professional experience
Work History
Owner
Flame Broiler
Fullerton, CA
08.2015 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Established foundational processes for business operations.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Improved team productivity by introducing innovative project management tools and techniques.
Owner /partner
Wok N Roll
Long Beach
03.2000 - 08.2018
- Managed daily operational activities.
Education
High School Diploma - Gender Studies
Pacifica High Schol
Garden Grove, CA06.2001
Skills
I’m currently an owner of 3 Flame Broilers one being next to cal state Fullerton on Nutwood Before Flame broiler I managed and operated a Chinese restaurant (family owned) for almost 20 years
I have real first hand experience in both franchise and mom and pop style restaurants and would love to offer my valuable insights to day to day operations, food cost , employment etcjust all things that can help a restaurant run smoothly Thank you
Languages
Chinese (Mandarin)
Elementary
Timeline
Owner
Flame Broiler
08.2015 - Current
Owner /partner
Wok N Roll
03.2000 - 08.2018
High School Diploma - Gender Studies
Pacifica High Schol