Summary
Overview
Work History
Education
Skills
Certification
Timeline
Intern
Steve Louden

Steve Louden

Edinburgh,IN

Summary

Industry recognized executive in General Management (P&L) with over 20 years of experience working for leading technology companies in core networking, security and wireless infrastructure space. Known for creating and implementing training that expands team member capabilities and instructs users on system utilization/improvement. Works with government, civilian, and corporate stakeholders.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Senior Residential Advisor

MTC Bionics
02.2021 - Current
  • Organized workshops on various topics such as financial literacy or stress management techniques to promote personal growth amongst residents.
  • Increased overall property value by overseeing regular maintenance tasks and suggesting improvements.
  • Promoted sustainability within the residence hall by implementing recycling programs, energy-saving measures, and educational initiatives focused on environmental conservation efforts.
  • Implemented a mentorship program between experienced residents and newcomers to promote community-building and support networks.
  • Developed comprehensive move-in/move-out procedures, streamlining the process for both tenants and staff members alike.
  • Implemented safety initiatives to ensure the well-being of all community members, resulting in a decrease in reported incidents.
  • Served as an approachable resource for residents seeking advice or assistance during their time at the residential complex, building strong relationships along the way.
  • Conducted regular inspections of common areas and individual units, identifying potential issues and initiating necessary repairs or upgrades.
  • Established positive relationships with local vendors, securing discounts on various goods and services for residents.
  • Improved resident satisfaction by addressing concerns promptly and efficiently.
  • Enhanced community engagement through the organization of regular social events and activities for residents.
  • Facilitated conflict resolution among residents, creating a peaceful living environment for all parties involved.
  • Evaluated resident feedback on an ongoing basis, using insights to guide improvements in policies, procedures, or services offered within the residential community.
  • Promoted positive relations between residents and staff.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Enforced policies and safety standards through building and room rounds.
  • Supported personal needs of residents dealing with diverse conditions.
  • Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
  • Monitored student behavior and responded to disciplinary issues in accordance with established policies.
  • Helped develop and implement programs to foster community growth and development.
  • Facilitated smooth transition of new students into residential program.
  • Mentored and coached students to foster positive relationships and encourage successful academic achievement.
  • Promoted culture of respect and understanding among students.
  • Conducted weekly meetings with students to review goals, address issues and provide support.

Area Operating Partner, General Manager

Dominos Pizza
04.1993 - 12.2022
  • Led teams of 25+ Employees in three different locations
  • Organized local store marketing
  • Kept a 5star OER (Operation Evaluation Report) average in ea
  • Location
  • Trained and Promoted employees
  • Counted and managed Food cost and Labor cost
  • Ran Average Food and Labor cost of 43% to 47%
  • Managed Inventory in all locations
  • Made sure ea
  • Location was Federal, State, and Local compliant
  • Investigated theft and safety issues in stores
  • Made sure ea
  • Location was following the DPZ/RPM hand book
  • #1 in Customer service
  • Scheduling for ea
  • Location
  • In charge of hiring and training
  • Local area trainer for last 6 years
  • Translated and assembled business requirements into detailed, production-level technical specifications, detailing new features and enhancements to existing business functionality
  • Assisted in the creation of a classroom environment conducive to learning and appropriate to the physical, social and emotional development of employees
  • Developed and maintained reporting procedures for tracking the effectiveness of various programs
  • Supervised and motivated staff by recognizing and rewarding individual achievements, maintaining a positive attitude, encouraging creativity and delegating tasks appropriately
  • Evaluated programs to determine necessary equipment and supplies and maintained inventory controls
  • Oversight of all banking, inventory and control of food and beverage requirements including alcohol, sanitation and safeserve certifications
  • Provided corporate catering for events including venue design and set-up
  • Managed staff of 100 individuals including hiring and terminations

Education

Associate Arts Degree In Ministry - Psychology, Sociology, Pastoral Studies

Brownsville Revival School of Ministry
Pensacola, FL
06.2000

General Studies - Accounting/Business Law, Gov/Econ

Edinburgh Community High School
Edinburgh
06.1999

Skills

  • Professionalism and Ethics
  • Policy Enforcement
  • Crisis Management
  • Budgeting and finance
  • Community building
  • Daily living assistance
  • Safety practices
  • Security Procedures
  • Personal Accountability for ea Minor Student

Certification

CPR certified

Former EMT

Scrum and Agile certified

A++ certified

Excel Master scrum

Pastor and Chaplain

Timeline

Senior Residential Advisor

MTC Bionics
02.2021 - Current

Area Operating Partner, General Manager

Dominos Pizza
04.1993 - 12.2022

General Studies - Accounting/Business Law, Gov/Econ

Edinburgh Community High School

Associate Arts Degree In Ministry - Psychology, Sociology, Pastoral Studies

Brownsville Revival School of Ministry

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Steve Louden