Dynamic leader with a proven track record at Dicks Sporting Goods, adept in strategic planning and operations management. Excelled in boosting revenue and fostering team collaboration, demonstrating exceptional leadership and customer relations skills. Achieved significant growth by leveraging data analysis and fostering stakeholder relationships, ensuring operational excellence and team development.
Overview
27
27
years of professional experience
Work History
District Manager
Dicks Sporting Goods
Fort Worth, TX
08.2010 - 05.2024
Supervised various locations, enforcing high-quality standards of operation.
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
Vice President/ Director of Retail
Haggar Clothing Co.
Dallas, TX
01.2002 - 11.2009
Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
Demonstrated proficient leadership skills to motivate employees and build competent teams.
Collaborated with senior management to develop strategic initiatives and long term goals.
Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
Managed financial, operational and human resources to optimize business performance.
District Manager
Champs Sports
New Orleans, LA, DFW And N Texas
02.1997 - 05.2002
Supervised various locations, enforcing high-quality standards of operation.
Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
Strengthened team cohesion and morale with regular motivational meetings and performance feedback sessions.
Education
High School Diploma -
Marine Military Academy
Harlingen, TX
Skills
Leadership skills
Recruiting and hiring
Strategic planning
Customer service
Training and coaching
Conflict management
Operations management
Budget management
Goal setting and performance metrics
Customer relations
Accomplishments
Supervised team of 11 direct reports and and over 500 staff members.
District Team built sales volume from 75 million to over 140 million (total B/M and Omni) over the last eight years. This resulted in taking overall contribution from 10% of sales to nearly 25%
Team was consistently ranked in top 3 for customer service scores in the region and top 20 in the company.