Steve Lusk

Founder and Owner of Steve's BBQ and Catering, in Baytown, Texas for 33 years from June 1990 to June 2023.

Job Description: I ran daily operations which involved the following:

Restaurant Manager, Inventory/Purchasing, Employee Supervisor, Office Manager, Pit Master/Cook, Food Prep, Cashier, Carpentry, Plumbing, Electrical,

• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Coordinated with catering staff to deliver food services for special events and functions.
• Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
• Maximized quality assurance by completing frequent line checks.
• Supervised daily activities of restaurant and employees.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
• Managed staff schedules and maintained adequate coverage for all shifts.