Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Manager

STEVE MANNON

Reno,NV

Summary

Accomplished Director of Engineering with a proven track record of adapting to meet company needs and achieving results. Managed repairs and maintenance on a $250 million property for over a decade, overseeing annual budgets of $500K and capital projects within the department. Possess a thorough understanding of all building systems, preventative maintenance, equipment/amenity permitting, code compliance (ANSI, OSHA, NEC, NFC), reserve assessment planning and tracking.

I am excited to collaborate and get to maintaining your resort/facility, ensuring safe, beautiful, and operable facilities for guests and staff to enjoy & be proud to be a part of.

Overview

15
15

Years of Hospitality Engineering Experience

1
1

HVAC Certification

1
1

EPA Universal

1
1

Certified Pool Operator

Work History

Director of Engineering

Director of Engineering
01.2019 - 06.2025
  • Led cross-functional teams to develop innovative engineering solutions.
  • Implemented process improvements to enhance product development efficiency.
  • Oversaw project timelines, ensuring alignment with strategic goals and customer expectations.
  • Developed and maintained engineering best practices and standards across projects.
  • Mentored junior engineers, fostering professional growth and technical expertise.
  • Analyzed performance metrics to identify areas for operational enhancements.
  • Improved customer satisfaction ratings with proactive communication, addressing concerns promptly, and seeking feedback for improvements.
  • Developed and maintained positive relationships with key stakeholders, including clients, vendors, and internal teams.
  • Increased production capacity by upgrading equipment and optimizing process workflows.
  • Took ownership of assigned department-wide projects, presenting regular updates to senior leadership on progress and status.
  • Reduced downtime and improved productivity through the implementation of effective preventive maintenance programs.
  • Managed budgets effectively while ensuring resource allocation aligned with company goals and objectives.
  • Established robust safety protocols to minimize accidents, resulting in a safer working environment for all employees.
  • Established procedures for corrective and preventive maintenance.
  • Managed and scheduled equipment and system preventive maintenance programs to verify contractual compliance.
  • Attended weekly department head meetings to share information and voice concerns.
  • Conducted routine and ongoing assessments of system operations by performing tests, rounds and analyzing data.
  • Worked closely with vendors and internal sourcing to establish relationships, fostering new opportunities, solutions and cost savings.
  • Used Asgard to prepare weekly reports regarding technical status of facilities.
  • Completed annual capital budgeting, invoice review and approval and weekly work schedules.
  • Administered safety plans to train 15 employees on meeting and exceeding OSHA safety standards.
  • Negotiated contracts with vendors and suppliers to keep material costs within set budgets.
  • Recruited, placed, and oversaw project staff for optimal project results.
  • Grew existing client relationships through consistent communication and effective contact.
  • Mentored junior engineers in best practices and provided ongoing guidance on professional development opportunities.
  • Developed high-performing engineering teams through strategic hiring, focused mentoring, and performance management initiatives.
  • Drove adoption of new technologies to streamline engineering workflows and increase productivity.

Chief Engineer

Chief Engineer
2015 - 12.2018
  • Mentored junior engineers, fostering skill development and knowledge sharing within the team
  • Reduced equipment downtime through proactive preventive maintenance and timely repairs, ensuring smooth operations.
  • Oversaw facility inspections to identify areas of concern or opportunities for improvement in infrastructure management.
  • Managed budgets for engineering projects, making strategic decisions to optimize resources while maintaining quality standards.
  • Led a team of engineers to successfully complete complex projects within budget and schedule constraints.
  • Established effective communication channels among team members, fostering collaboration and information sharing.
  • Completed annual capital budgeting, invoice review and approval and weekly work schedules.
  • Used Hot SOS to prepare weekly reports regarding technical status of facilities.
  • Worked closely with vendors and internal sourcing to establish relationships
  • Conducted routine and ongoing assessments of system operations by performing tests, rounds and analyzing data.
  • Attended weekly department head meetings to share information and voice concerns.
  • Managed and scheduled equipment and system preventive maintenance programs to verify contractual compliance.
  • Established procedures for corrective and preventive maintenance.
  • Monitored and evaluated engineering performance to recommend improvements.
  • Trained and mentored junior engineers, providing guidance and direction.
  • Evaluated vendor proposals for equipment purchases, selecting the best options based on cost-benefit analysis and long-term value.
  • Collaborated with cross-functional teams to optimize project workflows and enhance communication.
  • Developed innovative solutions to engineering challenges, improving operational efficiency.
  • Managed resource allocation and scheduling for multiple engineering initiatives concurrently.
  • Mentored junior engineers, fostering skill development and knowledge sharing within the team.
  • Mentored junior engineers, providing guidance on best practices and technical expertise for professional growth.
  • Used HOT SOS to prepare weekly reports regarding technical status of facilities.

Facilities Manager

Facilities Manager, Welk Resorts Northstar Lodge
12.2013 - 2015
  • Resort Trainer for all fire related systems, panels, protocol, as well as evacuation.
  • Managed Water safety Intelligence program which included monthly, quarterly, semi & annual legionella, anaerobic bacteria & CL2 tests.
  • Created a (3) man safety security team & trained a safety security supervisor in the details of Fire Life & Safety related building concerns / topics.
  • Coordinated vendor contracts and service schedules to optimize resource allocation.
  • Implemented preventative maintenance programs, enhancing equipment reliability and lifespan.
  • Trained staff on facility protocols, improving operational efficiency and safety awareness.
  • Conducted regular inspections to identify and address maintenance needs proactively.
  • Assisted in budget management for facility-related expenses, promoting cost-effective solutions.
  • Fostered positive relationships with contractors and suppliers to streamline service delivery processes.
  • Responded to building emergencies and managed repairs.
  • Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
  • Investigated problems and determined appropriate remedies.
  • Controlled expenses to meet budget requirements.
  • Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes.
  • Maintained HVAC, temperature control, electrical and building automation systems.
  • Interviewed, hired, and trained qualified maintenance employees.
  • Maintained regulatory compliance by staying up-to-date on relevant laws, codes, standards, such as OSHA requirements.
  • Accounted for building usage and organizational needs when planning maintenance activities.
  • Established emergency response procedures, effectively managing crisis situations with minimal disruption to operations.
  • Enhanced building security with the installation of access control systems, surveillance cameras, and improved lighting.
  • Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
  • Maintained inventory and ordered supplies to keep facility resources readily available.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
  • Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
  • Monitored electricity, gas and water systems for proper function to minimize costs.
  • Prepared reports and schedules with accuracy.
  • Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
  • Oversaw annual budget to handle supply, labor and maintenance needs.

Engineering Supervisor

Engineering Supervisor, Northstar Lodge Hyatt Residence Club
06.2009 - 12.2013
  • Conducted regular inspections of facilities to identify maintenance needs and prioritize repairs.
  • Developed standard operating procedures for engineering tasks, promoting consistency and accuracy in operations.
  • Collaborated with management to optimize workflow processes, resulting in improved team performance.
  • Assisted in budgeting and resource allocation for engineering projects, ensuring cost-effective solutions.
  • Actively participated in recruitment efforts, interviewing candidates and making hiring recommendations based on technical skills and cultural fit within the department.
  • Facilitated strong teamwork among department members by fostering an inclusive culture that promoted open dialogue, feedback sharing, and mutual respect among colleagues.

Maintenance Technician/Painter

Maintenance Technician/Painter, Handyman Connection & DBA P.M.Day Corp, Desert Valley Building Maintenance
02.2006 - 11.2007
  • Provided maintenance quotes and cost estimates.
  • Performed drywall repairs and painting to enhance property aesthetics.
  • Assisted in troubleshooting and resolving maintenance issues efficiently.
  • Provided exceptional customer service by addressing client concerns promptly.
  • Operated varied hand and power tools to complete repairs.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Executed painting projects, including surface preparation and finishing techniques for residential properties.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Collaborated with team members to complete larger repair projects efficiently.
  • Installed new locks, door handles, and door closers.

Sr Laundry Mechanic

Sr Laundry Mechanic, The Ritz Carlton
01.2003 - 09.2005
  • Part of the pre opening / opening team, maintain the industrial sized laundry department and equipment which included: heaters, boilers, a variety of industrial grade laundry and dry cleaning equipment.
  • Created Sop's for the laundry department workers & provided training on the equipment
  • Set up and performed safety training for laundry employees on equipment.
  • Trained with chemists from Eco lab for specifics on equipment.
  • Trained with NALCO for water treatment on equipment to include: P.H, conductivity, iron content, track and adjust boiler water chemical levels.
  • Diagnosed and repaired laundry machinery to ensure optimal performance and reduce downtime.
  • Conducted routine maintenance on washers, dryers, and other equipment to extend lifespan and reliability.
  • Collaborated with team members to troubleshoot mechanical issues, enhancing problem-solving efficiency.
  • Maintained accurate logs of repairs and maintenance performed on equipment for compliance tracking.
  • Implemented safety protocols during equipment operation, promoting a secure work environment for staff.
  • Utilized diagnostic tools to identify faults in equipment, improving troubleshooting accuracy and speed.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Disassembled defective parts to make proper repairs.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.

Education

HVAC Certification - HVAC

Advanced Training Institute - HVAC R School
Las Vegas, Nevada
03.2008

High School Diploma -

Sedro Woolley High School
Sedro Woolley, Washington
06.1996

Skills

  • Maintenance processes
  • Safety meetings
  • Facilities budgeting & control
  • Multitasking
  • Reliability
  • Excellent communication
  • Team leadership

Certification

  • HVAC Certification - 2008
  • EPA Certification - Universal - 2008
  • Certified Pool operator - 2025

Interests

I enjoy the outdoors in the summer time & taking part in activities like walking / hiking with my (2) Woolley Siberian huskies

Fishing (fly rod & bait casting), the local lakes, reservoir's & river's offer quite the selection of fish to go for I am a catch & release guy just so the next guy gets the chance to catch one too

I have a bit of a green thumb & get relaxation by maintaining (2) small gardens in my back yard, along with other misc plants (inside / outside)

I like to work & maintain my vehicle, install upgrades when possible to ensure longevity & good resale value

Traveling within the US is another favorite when time affords it

Taking road trips to camp at places like Zion National park / Grand Canyon, even day trips to get out of the house

Timeline

Director of Engineering

Director of Engineering
01.2019 - 06.2025

Facilities Manager

Facilities Manager, Welk Resorts Northstar Lodge
12.2013 - 2015

Engineering Supervisor

Engineering Supervisor, Northstar Lodge Hyatt Residence Club
06.2009 - 12.2013

Maintenance Technician/Painter

Maintenance Technician/Painter, Handyman Connection & DBA P.M.Day Corp, Desert Valley Building Maintenance
02.2006 - 11.2007

Sr Laundry Mechanic

Sr Laundry Mechanic, The Ritz Carlton
01.2003 - 09.2005

Chief Engineer

Chief Engineer
2015 - 12.2018

HVAC Certification - HVAC

Advanced Training Institute - HVAC R School

High School Diploma -

Sedro Woolley High School

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