Open To Work
Steve Markovich
Humble
Summary
To obtain a challenging leadership position where my skills and talents will be utilized.
Overview
26
26
years of professional experience
Work History
Regional Service Coordinator - Casing Equipment for the Rockies and North East
Halliburton
01.2022 - Current
- Used operational business knowledge to make tactical/operational decisions and coordinate the movement of equipment, materials, and personnel within the day-to-day operations.
- Coordinated the day-to-day activities of individuals performing job/resource planning roles.
- Validated job proposals and reviewed requirements versus available resources.
- Assessed service delivery requirements for each job within assigned work area.
- Coordinated the engagement and use of third-party services and equipment within all work areas.
- Utilized technical and/or operational expertise to provide service delivery solutions for customers.
- Ordered equipment specific to customer specifications/job requirements.
- Communicated job specific details and information to appropriate service delivery and support staff.
- Created Sales Orders pursuant to contracts and pricing agreements for both scheduled and call out jobs.
- Communicated effectively with customers and service delivery staff to resolve service delivery issues and irregularities.
- Interfaced and worked effectively with field operations pursuant to service quality, employee development, worksite safety, and process improvement processes and issues.
- I utilized expertise in Casing Equipment technology and our services portfolio to educate Customers, Operations, and Business Development (BD) on features, advantages and benefits of our equipment.
- I was accountable for Delivery Execution which includes utilizing a detailed knowledge base of Casing Equipment and the Cement services, and solutions in order to identify technical needs of customers through product knowledge and geographic understanding of challenges, aided the BD organization in pursuit of work through customer interactions.
- Provided technical recommendations to BD for proposal preparation regarding solution up-sell, and aid operations and BD in the diagnosis and communication of solutions delivery issues.
- I helped establish the strategic direction in the work area through clear understanding of the local customers business drivers and technical challenges and was responsible for identifying and executing up-sell strategies.
- Maintained an overview of the external market and Halliburton marketing strategies by collaborating with the PSL, Region/Country Business Development, Account and Tech Teams to identify opportunities to grow profitable revenue and maintain awareness of the technology available from the PSL.
- Provided input to our PSL technology project priorities through the understanding of the market, customer needs and technology gaps within the geographic customer base.
- Executed tactical action plans as set by country management team.
Deepwater Service Supervisor II
Halliburton
03.2020 - 01.2022
- Supervised, coordinated, and oversee cementing service work offshore, providing quality service to the customer.
- Provided the planning necessary for the job including instructions to the crew and equipment used, including dispute resolutions to approved levels.
- Ensures customer satisfaction with work performed.
- Coordinated and directed the activities of seconds and other employees.
- Coordinated the cleanup, repair, and preparation of equipment for the next job.
- Planned and performed necessary calculations for the total job at the well site as needed.
- I led the site crew composed of Halliburton and/or non-Halliburton employees.
- Evaluated individual performance levels of the crew and trained operators and other cementers to improve their knowledge.
- Promoted safety awareness and environmental consciousness, that complies with all applicable safety and environmental procedures and regulations.
- Ensures compliance with Health, Safety, and Environmental regulations and guidelines.
- Promoted and took an active part in the Quality Improvement Process.
District Service Coordinator
Halliburton
01.2017 - 03.2020
- Used operational business knowledge to make tactical/operational decisions and coordinate the movement of equipment, materials, and personnel within the day-to-day operations.
- Coordinated the day-to-day activities of individuals performing job/resource planning roles.
- Validated job proposals and reviewed requirements versus available resources.
- Assessed service delivery requirements for each job within assigned work area.
- Coordinated the engagement and use of third-party services and equipment within the assigned work area.
- Utilized technical and/or operational expertise to provide service delivery solutions for customers.
- Ordered equipment specific to customer specifications/job requirements.
- Communicated job specific details and information to appropriate service delivery and support staff.
- Created Sales Orders pursuant to contracts and pricing agreements for both scheduled and call out jobs.
- Communicated effectively with customers and service delivery staff to resolve service delivery issues and irregularities.
- Interfaces and works effectively with field operations pursuant to service quality, employee development, worksite safety, and process improvement processes and issues.
Service Supervisor II
Halliburton
08.2011 - 01.2017
- I supervised, coordinated and oversee cementing service line work at the well site, providing quality service to the customer.
- Provided the planning necessary for the job including instructions to the crew and equipment used, including dispute resolutions to approved levels.
- Ensures customer satisfaction with work performed.
- Coordinated and directed the activities of service operators.
- Coordinated the cleanup, repair, and preparation of equipment for the next job.
- Plans and performs necessary calculations for the total job at the well site as needed.
- I led the site crew composed of Halliburton and/or non-Halliburton employees.
- Evaluated individual performance levels of the crew and trained operators to improve their knowledge.
- Promoted safety awareness and environmental consciousness, that complies with all applicable safety and environmental procedures and regulations.
- Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines.
- Promoted and took an active part in the Quality Improvement Process.
Sales Manager
24 Hour Fitness
05.2005 - 07.2011
- Lead and executed the 24-Hour Fitness business processes that brought to life the easy and accessible fitness brand promise by leading, training and developing a strong team of membership counselors proficient in showing potential members how easy to join and easy to use our clubs were.
- My goal was to meet and exceed the clubs new member enrollments and personal training attachment targets, establish and communicate a compelling vision for the Membership Team, consistently manage the performance of the membership counselors by guiding, coaching, and using corrective action.
- Was responsible for staffing which included assembling and managing a fully engaged and high performing membership team that aligns with company values and goals.
- Created yearly goals to grow the business year over year with new members against attrition.
- Was always sought after to open new clubs in the region due to my ability to create a team that always achieved and surpassed our monthly and yearly goals.
Voice stream, T-Mobile
12.1999 - 05.2005
- Took inbound customer service calls to help customers with any and everything related to their account.
- Was promoted to account manager where I trained new employees and started a retention department for customers who wanted to cancel their service.
Education
High School -
Rampart High School
Colorado SpringsSkills
- Strong mechanical skills
- Tenacious trouble shooting abilities
- Knowledge of hydraulic valves, lines and pumping equipment
- Sound leadership background
- Solid communication skills
- Proficient in SAP
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$100000/yr - $200000/yrTimeline
Regional Service Coordinator - Casing Equipment for the Rockies and North East
Halliburton
01.2022 - Current
Deepwater Service Supervisor II
Halliburton
03.2020 - 01.2022
District Service Coordinator
Halliburton
01.2017 - 03.2020
Service Supervisor II
Halliburton
08.2011 - 01.2017
Sales Manager
24 Hour Fitness
05.2005 - 07.2011
Voice stream, T-Mobile
12.1999 - 05.2005
High School -
Rampart High School