Steve Martin
Peachtree Corners,GA
Summary
Driven by a results-focused approach, I leveraged team leadership and complex problem-solving skills at Hudson Group Inc. to enhance customer satisfaction and achieve departmental goals. Spearheaded initiatives that improved operational efficiency by over 30%, fostering a culture of continuous improvement and collaboration. Excelled in training and developing high-performing teams, ensuring adherence to safety standards and maximizing productivity. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
28
28
years of professional experience
Work History
Hvr Manager
Hudson Group Inc.
2023.08 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Warehouse Manager
Red V Foods
2018.06 - 2023.08
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Increased warehouse efficiency by streamlining inventory management processes.
- Improved order fulfillment rates by optimizing picking, packing, and shipping procedures.
- Championed continuous improvement efforts across all aspects of the distribution center''s operations, fostering a culture geared towards innovation and excellence in execution.
- Conducted regular audits on warehouse operations, identifying areas for improvement and implementing corrective actions accordingly.
Warehouse Manager
Saddlecreek Logistics
2008.06 - 2018.06
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Warehouse Manager
United Natural Foods, UNFI
1996.03 - 2008.06
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Managed a team of warehouse staff to ensure timely completion of tasks and adherence to safety protocols.
- Implemented performance metrics to track employee progress, leading to enhanced accountability and improved overall performance.
- Facilitated smooth integration of new technologies into existing workflows which helped improve overall operational efficiency.
- Conducted regular audits on warehouse operations, identifying areas for improvement and implementing corrective actions accordingly.
- Maintained accurate inventory records using advanced tracking systems, minimizing discrepancies between physical stock counts and system data entries.
- Managed budget allocation for warehouse operations, ensuring cost targets were met while maintaining high levels of service quality and customer satisfaction.
Education
Bachelor of Arts - Business Management
Youngstown State University
Youngstown, OH06.1985
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Teamwork and Collaboration
- Training and Development
- Computer Skills
- Effective Communication
- Organizational Skills
- Team Development
Timeline
Hvr Manager
Hudson Group Inc.
2023.08 - Current
Warehouse Manager
Red V Foods
2018.06 - 2023.08
Warehouse Manager
Saddlecreek Logistics
2008.06 - 2018.06
Warehouse Manager
United Natural Foods, UNFI
1996.03 - 2008.06
Bachelor of Arts - Business Management
Youngstown State University
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